Job Description: QA AI Engineer
About Us
“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.
WHY JOIN CAPCO?
You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.
MAKE AN IMPACT
Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.
#BEYOURSELFATWORK
Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.
CAREER ADVANCEMENT
With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.
DIVERSITY & INCLUSION
We believe that diversity of people and perspective gives us a competitive advantage.
Job Title: QA AI Engineer
Responsibilities
- Collaborate with investment professionals to gather requirements, usage patterns, and pain points related to research workflows.
- Work with engineers and designers to shape user journeys and translate complex AI outputs into intuitive, actionable UI elements.
- Create and maintain wireframes, mockups, and low-fidelity prototypes using tools like Figma, Sketch, or Adobe XD. Translate business goals into clear UI specifications and acceptance criteria.
- Test and validate UI functionality, ensuring alignment with end-user expectations and accessibility standards. Continuously iterate on designs based on user feedback from MVP trials and demos.
- Assist in integrating AI/LLM features (e.g., auto-generated summaries, semantic search, alerts) into the platform in a user-centric way.
- Help define how confidence scores, citations, and AI outputs are visually represented and explained to promote trust and transparency.
- Document UI behaviors, design decisions, user feedback, and component functionality for ongoing handoff to development.
- Act as a liaison between non-technical users and technical teams to ensure requirements and expectations remain aligned.
Qualifications
- 2–5 years of experience in a UI/UX analyst, business analyst, or product support role with exposure to enterprise or B2B software.
- Strong experience with design and prototyping tools: Figma, Balsamiq, Sketch, Adobe XD, or similar.
- Familiarity with HTML/CSS concepts, front-end development basics, and responsive design principles.
- Ability to analyze complex workflows and simplify them through clean UI/UX design thinking.
- Understanding of Agile/Scrum methodologies and tools like Jira or Azure DevOps.
- Prior experience working on AI/ML, data-driven, or financial services applications.
- Understanding of how to display outputs from AI/LLMs in a way that enhances user trust and engagement.
- Experience in working with data visualization libraries or tools (e.g., Chart.js, D3.js, Tableau) is a plus.
