The role involves expanding and maintaining global network infrastructure, focusing on data center operations, network engineering, and automation. It requires collaboration with teams and vendors, leading projects and managing technical deployments.
Available Locations: Bengaluru, India
About The Role
In this role, you will be focused on the build out and expansion of our global network. You'll work closely with Cloudflare's SRE (Site Reliability Engineering) team, Network Engineering team, and with various vendors and partners (including hardware vendors, datacenter and network providers, and ISPs) to maintain and improve our global infrastructure, and to plan and aggressively execute on the expansion of our network. You will further be responsible for the development and implementation of consistent processes and visibility measurements for consistent and effective management of our infrastructure. This is a highly visible position that requires deep technical understanding of datacenter infrastructure, networking (physical), and basic experience with data analysis and project management.
To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures). You will have the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month.
Required Experience
Other Responsibilities May Include
Examples of desirable skills, knowledge and experience
Bonus Points
About The Role
In this role, you will be focused on the build out and expansion of our global network. You'll work closely with Cloudflare's SRE (Site Reliability Engineering) team, Network Engineering team, and with various vendors and partners (including hardware vendors, datacenter and network providers, and ISPs) to maintain and improve our global infrastructure, and to plan and aggressively execute on the expansion of our network. You will further be responsible for the development and implementation of consistent processes and visibility measurements for consistent and effective management of our infrastructure. This is a highly visible position that requires deep technical understanding of datacenter infrastructure, networking (physical), and basic experience with data analysis and project management.
To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures). You will have the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month.
Required Experience
- Minimum of 6 years of prior relevant experience in Data Center Infrastructure Deployment & Operations, Network Engineering, and/or DevOps experience
- Familiarity with day-to-day tasks and projects common in Data Center Operations.
- Strong understanding of BGP and anycast routing
- Configuration management tool experience like Saltstack, Chef, Puppet or Ansible
- Network hardware administration.
- Knowledge and exposure to Network Protocols, Topologies and Enterprise architecture.
- Experience with network configuration and design documentation.
- Experience solving problems through automation.
- Ability to write scripts for internal tools.
- Experience running and improving operational processes in a rapidly changing environment
Other Responsibilities May Include
- Deploying, Provisioning, monitoring and maintaining hardware, software, and network infrastructure in new and existing Cloudflare data centers.
- Planning and creating Bill of Materials (BOM) for infrastructure deployment in a data center environment
- Creating MOP documentation and managing remote contractors to complete datacenter installations and upgrades (rack and stack), including hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 275+ growing datacenter locations
- Aggressively seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability to deploy and maintain our global infrastructure.
- Planning and implementing network and server installations, including in the areas of facility power (AC/DC), cooling, security/access, rack layout and cable management.
- Providing technical leadership and guidance during deployment activities.
- Collaborating with internal teams (infrastructure engineering, network engineering and SRE) for day to day activities.
- Coordinating installation of cross-connects globally in support of physical network expansion.
- Assisting with the definition, documentation and implementation of consistent processes across all regions.
- Limited travel
Examples of desirable skills, knowledge and experience
- Bachelor's degree, technical background in engineering, computer science, or MIS a plus.
- Direct experience executing on datacenter / infrastructure projects with many moving parts.
- Previous experience installing / maintaining datacenter (and other IT) infrastructure and DCIM tools.
- Experience running and improving operational processes in a rapidly changing environment.
- Experience with optical transport technologies such as CWDM/DWDM
- Professional level network certification(s) (JNCIP, CCNP, etc) or higher
- Good working knowledge of Juniper Junos, Cisco IOS, Cisco NX-OS and Arista EOS
- Load balancing and reverse proxies such as Nginx, Varnish, HAProxy, Apache
- Proficient in one or more programming languages and willing to learn new ones when required
- Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills.
- Must be proactive with proven ability to learn fast and execute on multiple tasks simultaneously.
- Ability to manage MS excel and Google spreadsheets.
- Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA
- Experience managing remote contractors
- Must be a team player
Bonus Points
- Multi-lingual; experience working with infrastructure in multiple countries.
- Experience with continuous / rapid deployment
- Experience working in a 24/7/365 mission-critical service environment
- Comfortable with remote "lights-out" and out-of-band access to data center resources
- Linux certifications.
- Knowledge of the OSI-model and experience isolating network, hardware and software issues
Top Skills
Ansible
Anycast
Apache
Arista Eos
Bgp
Chef
Cisco Ios
Cisco Nx-Os
Data Center Infrastructure
Haproxy
Juniper Junos
Network Hardware Administration
Nginx
Puppet
Saltstack
Varnish
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