Provides second-level support for network incidents, problem resolution, and technical operations. Maintains and optimizes routers, switches, firewalls, proxies, load balancers, DNS, wireless infrastructure, and security solutions. Investigates problems, implements workarounds, improves deployed solutions, redesigns network alarms, documents procedures, and supports cloud networking across Azure, AWS, GCP, and IBM Cloud. The role requires hands-on troubleshooting, automation, stakeholder communication, and flexible 24x7 on-call support.
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About this opportunity:
The position is based out of Bangalore. Candidate would be responsible for providing second-level support on incidents, problem resolutions and technical operations. The incumbent should be authoritative on hardcore networking technologies such as Routers, Switches, Firewalls, proxies, load balancers, VPNs and must have a passion for it. Candidate Must be flexible for 24x7 role.
What you will do:
The skills you bring:
"All academic credentials must be from recognized and accredited institutions and are further subject to verification."
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Bangalore
About this opportunity:
The position is based out of Bangalore. Candidate would be responsible for providing second-level support on incidents, problem resolutions and technical operations. The incumbent should be authoritative on hardcore networking technologies such as Routers, Switches, Firewalls, proxies, load balancers, VPNs and must have a passion for it. Candidate Must be flexible for 24x7 role.
What you will do:
- Investigate and resolve incidents.
- Investigate and diagnose problems. Where applicable, identify short-term work-around solutions.
- Act as network specialist and identify improvements in existing deployed solutions, provide input to RFCs etc.
- Support and maintain routers, switches, firewalls, proxies, load balancers, DNS, Email Security solutions
- Build user documentation, provide technical support. Redesign and reconfigure alarms for network. Maintain a stable environment and optimizes the network as vital.
The skills you bring:
"All academic credentials must be from recognized and accredited institutions and are further subject to verification."
- Candidate must be flexible for 24x7 role.
- 8+ Years of experience in LAN/WAN Networks and Security Operations/Development
- Education: A primary degree in Engineering, IT or Telecommunications
- Strong hands-on knowledge of Juniper MX Routers and QFX Switches
- Back Office troubleshooting, project implementation, SRF & operations experience.
- Palo Alto Firewall troubleshooting and security knowledge. The applicant will require a background in Linux systems, Networking and Firewall technologies.
- Technical experience on Juniper, Cisco, Palo Alto, Cloud, F5. Strong Technical Skills on IP/MPLS, Routing, WAN/LAN, Security, DHCP/DNS/IPAM, Aruba Switches & WLAN
- Must have strong working experience with a wide range of Cisco & Juniper routers and switches, LAN, WAN and wireless LAN technologies, network security, DHCP/DNS and routing protocols such BGP, OSPF, RIPv2 and EIGRP.
- Candidates has experience in Airwave, Mobility master & controller, Access points, Aruba ClearPass policy manager, Scalance-X Industrial Ethernet Switches.
The candidate will need to be prepared to be flexible in approach to work content and responsibilities, along with out of hours and on call support - JNCIA , CCSA qualifications are preferred
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Bangalore
Ericsson Pune, Mahārāshtra, IND Office
Ericsson Pune Hub Office
Established IT zone near Viman Nagar with good airport access. Surrounded by cafes, housing and retail, offering a comfortable city lifestyle with a slightly slower pace than larger metros.
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