Network Lead

Job Summary

Job Title: Senior Network Engineer Cisco Unified Communications
Location: TechM Pune Hinjewadi DOM
Years of Experience: 10 15 Years
Job Summary:

We are seeking a highly skilled Senior Network Engineer with extensive experience in providing L3 level support for Cisco Unified Communications platforms, including CUCM, CUC, UCCX, and IM&P. The ideal candidate will possess a deep understanding of IPT related issues and be adept at troubleshooting complex problems related to SIP, H.323, MGCP, and SCCP protocols. This role requires a proactive approach to defining voice related QoS policies, dial plans, and call routing to ensure optimal performance and reliability of our communication systems.
Responsibilities:

• Provide L3 level support for Cisco Unified Communications platforms, ensuring high availability and performance.
• Troubleshoot and resolve complex IPT related issues, including but not limited to SIP, H.323, MGCP, and SCCP.
• Define and implement voice related QoS policies to enhance call quality and system performance.
• Design and manage dial plans and call routing strategies to optimize communication flow.
• Collaborate with cross functional teams to identify and address network related challenges.
• Document troubleshooting processes, solutions, and best practices for future reference.
• Stay updated with the latest trends and technologies in Unified Communications and network engineering.
• Provide mentorship and guidance to junior engineers and team members.

Mandatory Skills:

• Proven experience in L3 level support for Cisco Unified Communications platforms (CUCM, CUC, UCCX, IM&P).
• Strong troubleshooting skills in IPT related issues (SIP, H.323, MGCP, SCCP).
• Expertise in defining and implementing voice related QoS policies.
• Experience in designing dial plans and call routing strategies.
• Solid understanding of network operations and management.

Preferred Skills:

• Certifications such as CCNP Collaboration or CCIE Collaboration.
• Experience with other Unified Communications tools and platforms.
• Knowledge of network security principles and practices.
• Familiarity with cloud based communication solutions.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 10 15 years of relevant experience in network engineering and support.
• Strong analytical and problem solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast paced environment.

If you are a dedicated professional with a passion for network engineering and Unified Communications, we encourage you to apply for this exciting opportunity.