Operations Assistant

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS
Operations Assistant
What You'll Do : As an Operations Assistant in the Enterprise - Support Services you will -

• Assist in daily security operations, including access control management, visitor management systems, and incident reporting.
• Support emergency response activities such as fire drills, evacuation drills, and medical emergencies.
• Assist with client laptop handling and tool management, including record maintenance and coordination with internal client teams.
• Support internal and external audits (ISO, SA 8000, etc.) by maintaining required documentation and audit evidence.
• Prepare MIS reports related to security operations, incidents, and compliance.
• Ensure Standard Operating Procedures (SOPs), emergency contact lists, and escalation matrices are updated and easily accessible.
• Coordinate with administration, transport, and IT teams for security- and operations-related requirements.

What You'll Bring

• Proficiency in MS Office (Excel, Word, email)
• Clear communication and attention to detail
• Ability to handle sensitive information with confidentiality
• Fluency in English
• Client first mentality
• Intense work ethics
• Collaborative spirit and problem solving skills

How you'll grow:

• Cross-functional skills development & custom learning pathways

• Milestone training programs aligned to career progression opportunities

• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Hybrid working model:
ZS is committed to a Flexible and Connected way of working. ZSers are onsite at clients or ZS offices three days a week. Combined flexibility to work remotely two days a week is also available. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Perks & Benefits:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths, and collaborative culture empower you to thrive as an individual and global team member.
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and onsite presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client-facing ZSers ; the business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences and belief systems- the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive. If you're eager to grow, contribute and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To c omplete y our a pplication:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An online application , including a full set of transcripts (official or unofficial), is required to be considered.