Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!
Position Purpose:
Under the general supervision of the OTC Assistant Manager performs various OTC functions – Contract Management, Billing, Client Reporting, OTC Reports.
Job Requirements:
• Works closely with the OTC Assistant Manager. Leads the billing workflow and task assignments encompassing the end-to-end Everise billing process
• Ensure that all relevant data and reports are available in time to release final billings to customers
• Reviews billing-related reports for accuracy ensuring proper supporting documents and approvals are in place
• Liaises with various internal and external customers responding promptly to requests
• Assists in the resolution of billing disputes & discrepancies
• Maintain all customer accounts and reconciliation updated
• Prepare account reconciliations and ad-hoc management reports as requested
• Assists with month-end closing and external/internal annual audits
• Obtains a thorough understanding of the financial reporting: AR and its impact on the overall GL structure and systems
• Assists with the implementation of internal controls within the OTC process which should be carried out properly and timely
• Assists OTC Assistant Manager with special projects and process improvements as assigned
Qualifications:
• Must have knowledge of general accounting procedures specifically those related to OTC (Order to Cash)
• Must be able to work accurately with frequent interruptions and ability to shift priorities when needed
• Must have the ability to discern deliverables with urgency – meeting deadlines
• Strong interpersonal and communication skills for interacting with both external and internal stakeholders
• Strong analytical and problem-solving skills
• Strong computer and business solutions software skills (exposure in NetSuite is a plus)
• Flexible to work on cyclical shifts depending on work requirements and deliverables
• Must be self-motivated and adaptable to change
• Must be organized and pay attention to detail
• Must use discretion, and maintain customer confidentiality. High level of integrity
• Associates Degree
• Minimum of five years of OTC experience in a Shared Services environment
• Team Lead or Supervisory role experience is a plus
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
