Organization Change Manager

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you ready to take on an exhilarating role as a Organization Change Manager at Kyndryl? Prepare to embark on a journey where you will be at the helm of delivering value-add transformative programs for Kyndryl and our customers. Your ultimate mission? To deliver a truly extraordinary outcome for our customers and propel our business to new heights.
 

As a OCM Manager, you will be responsible for driving profitable growth, building strong client relationships, and leading a high-performing team. This position requires industry expertise, executive presence, and the ability to engage CXO-level stakeholders. Leadership will be instrumental in talent development, innovation, and successful client engagements.

Key responsibilities of OCM includes Strategic Leadership & Growth where you will develop and execute the OCM strategy for India, aligning with organizational goals. Identify and pursue new OCM opportunities in collaboration with sales and delivery teams to drive revenue growth. Establish Kyndryl as a thought leader in OCM through industry engagements, speaking opportunities, and publications. Another responsibility includes Client & Stakeholder Management where you(OCM) will build and maintain strong client relationships, anticipating needs and delivering exceptional value and Lead overall client engagement, ensuring high-quality deliverables and strategic impact. Support pre- and post-deal transaction planning and execution.

You will be responsible for Team Leadership & Talent Development where you will mentor and lead a high-performing OCM team, fostering a culture of innovation and excellence. Identify, recruit, and develop top OCM talent within the region. You will be responsible for Operational & Financial Oversight where you will oversee OCM budgets, resource allocation, and financial performance for the region. Drive continuous improvement in OCM processes, tools, and methodologies. Partner with the Global Senior OCM Offering Lead to ensure consistency and best practice implementation across the organization.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Skills and Experience

• Advanced degree in Organizational Change Management or a related field.

• 10+ years of leadership experience, ideally in a global organization with with 15+ years of experience in the IT industry

• Extensive OCM consulting experience, particularly in technology transformation (both strategic and delivery).

• Proven ability to lead and develop high-performing teams.

• Strong expertise in OCM principles, methodologies, and tools.

• Excellent written and verbal communication skills.

• Strong client focus and relationship-building abilities.

• Experience leading complex organizational change initiatives.

• Understanding of global business dynamics and cultural nuances.

• Passion for innovation and a track record of driving impactful change.

• Strong presentation skills.

• OCM certifications (e.g., Prosci, AIP, APMG).

• BE/BTech degree in Computers, Electronics, or equivalent.

Preferred Skills and Experience

• Financial acumen and experience with budgeting processes.

• Experience in risk management and process design.

• Knowledge of digital communication and training tools.

• Technical certifications (e.g., ITIL, Agile).

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.