OT - GTS Specialist (Operational Technology - Global Technology Services)

Company Description

Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. Our products and solutions include labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2023 were $8.4 billion. Learn more at www.averydennison.com.

Job Description

ABOUT YOUR ROLE

You will be responsible for supporting business manufacturing applications and infrastructure related, be the advisor for business needs . As a part of the BCP infrastructure team, you will propose smart solutions. and work closely with the Site leaders and Zone Managers.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Day-to-day systems support & maintaining service levels
• Is Expert for the maintenance of systems infrastructure and recovery methods for systems running MS Windows, MSSQL, VMware, LAN devices, Databases, applications process.
• Advisor on life cycle management for infrastructure and manufacturing applications and interfaces.
• Advisor on new technologies and systems infrastructure
• Performs systems upgrades for security, problem solving reasons among others
• Conducts disaster recovery in accordance with existing procedures
• Provide third level support and advanced Analysis
• Providing time estimates for resolution of problems
• Organizes or contributes to project 
• Prioritizing tasks needed for project completion
• Adhering to IS standards, including change management standards
• Keeps up to date with corporate IT (security & privacy o.a.) regulations and applies where appropriate
• Executes configuration and capacity management of IT infrastructure
• Maintains infrastructure for automated monitoring or procedures for manual monitoring
• Instructs outsource partner (TCS) as part of change management
• Providing technical support to users and other IT staff - firefights, problem resolution, training
• Emergency support for business and operating units
• Provide critical support for P1/P2 incident

Qualifications

• Bachelor degree or Master degree 
• 6 years of experience, with 3 years of experience.( preferred in the manufacturing environment)
• Skilled at evaluating options and generating solutions
• Strong problem-solving and analytical skills
• Dynamic, results-oriented problem solver
• Excellent written and verbal communication skills
• Ability to travel to support when needed; 20% - 30% travel 

Additional Information

AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER