Payment Lifecycle Associate

• Provide overall supervision to the staff during shift operating window
• Ensure that all work items are completed as per the agreed SLA. Strong control required to manage this high volume-driven process and manage the nostro breaks / costs timely.
• Monitor the Overdrawn Interest Costs on Nostro balance exceptions and ensure that they are resolved in a timely manner by collaborating with internal Line of Business and assigning costs appropriately to the right desk.
• Identify opportunities for improving the efficiency of the process. 
• Identify the training requirements of the team members and work with the Associate on providing the required trainings .
• Track the changes to the procedures and ensure that the team is fully aware of the changes.
• Perform reconciliation to identify the reason for the break and reach out to businesses to close the breaks within the expected time frame.
• Monitor, validate and verify overdraft & credit interest charges/fees and tune out the apt approach for directing the expense cost at the right place.
• Partner with Global projects team to ensure seamless rollouts of any enhancements and on or off boarding of any accounts from Cash Management systems

• Strong written and oral comprehension of English language 
• Working knowledge of Banking Operations
• Computer navigation skills
• Advanced Excel skills 
• College degree and four or more years of Banking Operation Experience

• Proficient in Microsoft products. 
• Proficient in Intelligent Solutions – Alteryx/Tableau, etc.
• Knowledge of Nostro Funding Process /SWIFTs/Nostro Balances validation & Interest Expensing

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.