JPMorganChase Logo

JPMorganChase

Payment Lifecycle Manager/ Vice President

Posted 2 Days Ago
Be an Early Applicant
Hybrid
Mumbai, Maharashtra
Senior level
Hybrid
Mumbai, Maharashtra
Senior level
Lead and manage payment lifecycle projects, ensuring compliance and improving client relationships while driving strategic vision and operational excellence.
The summary above was generated by AI
Job Description
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues.
Job Summary:
As a Payment Lifecycle Manager within JPMorgan Chase, you will play a crucial role in upholding the company's strength and resilience. Your contributions will be instrumental in fostering the firm's growth responsibly, as you anticipate new and emerging risks and apply your expert judgement to tackle real-world challenges impacting our company, customers, and communities. You will be part of a culture that promotes innovative thinking, challenges the status quo, and aims for best-in-class performance.
Job Responsibilities:
  • Provide end-to-end management of multiple large-scale projects across ECCO Applications, managing scope, business benefits, project plans, timelines, identifying & resolving issues, risks, dependencies, and generating MIS.
  • Provide strategic vision and guidance to drive project agenda to meet business needs. Exhibit full knowledge and thorough understanding of the entire Cash Operations functions across multiple locations.
  • Keep abreast of new technologies and applications, and their implications for assigned area. Recognize and drive regional improvement opportunities arising from local situations.
  • Ensure all operation procedures are in compliance with industry and legal regulatory rules and guidelines both locally and globally.
  • Build exceptional relationships with business partners and stakeholders. Ensure implementation of best practices across the assigned branches.
  • Execute regional projects across the branches in EMEA. Ensure sufficient internal controls and procedures to minimize risk, driving the risks and controls agenda.
  • Present business updates to Senior LOB Executives. Conduct impact analyses, assess change readiness, and identify key stakeholders.
  • Manage client relationships to deliver consistent, excellent client experience. Ensure effective internal communications among all the work streams and stakeholders, ensuring all are engaged. Manage forums for project updates and project scorecards. Partner with business leads to compile business requirements and provide leadership to drive delivery.
  • Develop operating models, including assessing operating model considerations and documenting flows and touchpoints. Create training material and manage training sessions for users.

Required Qualifications, Skills and Capabilities:
  • Full understanding of Treasury Services business, operations and technology strategy. Has at least 10 years Cash Operations/Product experience and in leadership roles
  • Understanding of and experience in payment, deposit and liquidity products. Willingness to take ownership and accountability to deliver business goals - execution to achieve specific desired results
  • Proven leadership experience and ability to use appropriate methods and a flexible interpersonal style to motivate and build a cohesive team for achieving local, regional and global goals and objectives. Proven ability to identify opportunities and promptly initiate action and escalate potential risks to minimize loss
  • Strong commitment to providing high standards of quality client service. Adaptability in maintaining standards and adjusting effectively to operate within new work structures, processes or requirements
  • Effective delegating, planning and time management skills to meet strict deadlines and team objectives. Ability to effectively address and manage conflict
  • Ability to communicate pro-actively and openly with internal and external business partners - to executive level. Proven ability to implement and manage change across direct units as well as remote units
  • Ability to work in a fast-paced environment, be flexible, follow tight deadlines, organize, and prioritize work. Ability to operate with an ownership mindset.
  • At least 10 years change management / business analysis experience. End-to-end project management experience working with technology, including scoping, business case development, implementation, and change management.
  • Strong understanding of different development methodologies (e.g., Agile, SCRUM, Waterfall). Excellent communication and presentations skills. Strong organizational skills, including the ability to prioritize, and manage multiple activities; detail oriented.
  • Ability to partner with different stakeholder groups to elicit business requirements and processes. Excellent analytical and logical thinking to understand and analyze complex business processes.
  • Ability to analyze and resolve project-related risks/issues and follow through with set objectives. Intermediate/Advanced experience using Microsoft Office, including Excel, Visio, and PowerPoint

Preferred Qualifications, Skills and Capabilities:
  • Bachelor's /Masters degree in Finance and/or Technology preferred. Technical knowledge and experience is a plus.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Top Skills

Excel
MS Office
PowerPoint
Visio

Similar Jobs at JPMorganChase

3 Days Ago
Hybrid
Mumbai, Maharashtra, IND
Senior level
Senior level
Financial Services
The Payment Lifecycle Manager will lead operations in transaction processing and client service, manage team performance, and ensure process efficiency while meeting financial goals.
2 Days Ago
Hybrid
Mumbai, Maharashtra, IND
Senior level
Senior level
Financial Services
The Executive Assistant manages complex schedules, coordinates travel, processes expenses, and supports executives with high-level administrative functions while maintaining confidentiality and professionalism.
Top Skills: ExcelMicrosoft WordPowerPoint
3 Days Ago
Hybrid
Mumbai, Maharashtra, IND
Senior level
Senior level
Financial Services
As a Fraud Manager II, you will lead a team managing daily operations, influence policy formulation, ensure staff training, and enhance business strategies.

What you need to know about the Pune Tech Scene

Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account