Payment Lifecycle Specialist

Job Description
Are you ready to be at the forefront of digital payment innovation? Join our Payments Operations team and make a meaningful impact by ensuring seamless financial transactions. This is your opportunity to grow your career in a fast-paced environment, where your contributions will be valued and your skills will be honed.
As a Payment Lifecycle Specialist IV within Payments Operations, you will play a crucial role in the smooth transfer of funds between various parties. Working under regular supervision, you will help maintain our reputation for excellent service and secure financial transactions. Your responsibilities will include payment processing across various products, such as the transfer of funds between financial institutions, cardholders, merchants, corporate and retail clients, and the reconciliation of purchase and sales options, futures, or securities. This may involve sanctions screening, payment investigations, funds control, exception processing, resolving reconciliation breaks, and invoicing or cash management activities.
Job responsibilities

• Execute high-volume payment processing tasks, including validating global currency fund transfers to ensure accurate and timely transactions, following established procedures.
• Process payments for cash, trade, merchant, or commercial card transactions as well as customer accounts and verification, performing basic research, reviewing sanctions, fraud, fund controls, and client investigation.
• Ensure timely and accurate adding & updating of client's information in respective Functional applications / Global Systems & mainframes.
• Manage the workflow of BAU, handling requests made to the Static Team from CSO's, Implementation Team & Internal Departments.
• Responding to queries received via mailbox and resolve any client issue on priority. The role involves interaction with Lines of Business and Internal clients via telephone or email, some of whom maybe of a senior capacity.
• Working on various BAU Projects assigned from time to time & ensure timely completion of projects. Process any required back-up tasks relating to production, identifying ways to improve current work practices

Required qualifications, capabilities, and skills

• Graduation with minimum 1 year of experience in payment Operations
• Intermediate knowledge of global payment processing operations or similar operations ( Payments / Swift/ Static Data/ Liquidity specialist/ Transaction life cycle/ Manual Payments / Sanctions screening/ Compliance / OFAC screening )
• Skilled in effective execution and task management, with strong time management abilities to ensure timely and accurate completion of work.
• Proven ability in decision making and problem solving, utilizing critical and analytical thinking to ensure accuracy and effective solutions in moderately complex situations.
• Excellent written and verbal communications, as well as interpersonal skills
• Ability to collaborate with stakeholders and cross-functional teams to solve problems, influence outcomes, and drive continuous improvement initiatives in payment processing.
• Demonstrate analytical skills and attention to details, highly organized and deadline oriented, are strengths.
• Ability to work within a global team environment, spanning several regions, and time zones
• Willingness to work in Rotational Shift (including Night shift).

Preferred qualifications, capabilities, and skills

• Knowledge of cash & Trade products would be an added advantage.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.