Payments Processing Analyst, AS

Job Description:

Job Title: Payments Processing Analyst, AS

Location: Pune, India

Role Description

The Associate will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. You needs to ensure team adherence to all cut-off times and quality of processing as maintained in SLAs. Needs to monitor volume inflow and assist in sufficient resource and workflow allocation in a justifiable manner. You should ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified. As a first line of defence individual shall be responsible to ensure all control gaps are addressed in timely manner and BAU controls are adhered to by their and where applicable the junior resources in the team.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy
• Parental leaves (gender neutral)
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Working on either of Loan Operations processes like – Deal Origination, Funding, Refinancing, Payments, Invoicing, Payment Servicing, Documentation & Collateral etc.
  • Deal Origination / Account set up: Deal building, documents validation & deal closing with initial funding
  • Servicing related activities: Funding, Repricing, Rollovers, interest and principal payments, deal termination, pay off letter, past dues, and wire allocations.
  • Breaks Management – Working on open breaks in terms of any past dues, Work in progress (WIPs) items or any other breaks to ensure there are no additional funding charges being applied by Treasury / Financial Risk Management and client records are up to date in Loan IQ system.
• Updating / creating workflows and operating procedures in conjunction with key stake-holders to ensure that they remain up to date and implementing process improvements.
• Steering locally transfer and migration efforts (if any) into single Loan IQ system
• Reviewing financial issues / breaks, work with Finance, Treasury and (Financial) Risk Management to prioritize resolution
• Ensure proper queue management and group email box queries handling. All requests for the day must be completed by self & team.
• Arranging for automated / standardized and manual system based reports and sharing with relevant stake-holder (risk / business / audit) under need-to-know principle.
• Reviewing daily benchmark reports (KPIs) for each of the process lines, investigating benchmark breaches (KPIs) with the counterparts and working to improve the process.
• To build up process documentation, define benchmarks, capacity model, baseline volumes etc. for newly transitioned processes.
• Training team members and being first point of escalation for them regarding any process queries and challenges
• Driving Process Improvement through innovation and active involvement of key stakeholders while owning overall advancements.
• Regular connect with key stakeholders to understand and prioritize business requirements.
• Effectively manage risk and foster a robust control environment. Support 2nd and 3rd line of Defense (eg. Risk Management and Audit) in their duties
• Managing volume peaks during peak season i.e. Month end, Quarter end etc.
• Ensuring all MISs and control evidence are produced, saved and shared as required by self & team.

Your skills and experience

• Prior experience in Lending Operations incl. Deal Origination and Funding / Loan Operations / Payment Servicing and finance is a must
• Working knowledge of Loan IQ system is a must
• Other systems/process knowledge preferred – Kondor, Swift & Payments systems, Loans Reconciliations, ELMS
• Strong understanding of Loan products (focus bilateral / revolving facilities)
• Needs to be a self-starter with significant ability to undertake initiatives
• Strong interpersonal / good negotiations skills are required
• Follow through and effective communication skills
• Fluency in Microsoft Office incl. Outlook; basic database knowledge (e.g sharepoint)
• Ability and willingness to work in night shift is a must.
• Language skills: English must, German of advantage but not a must

Experience/Exposure

• Graduates with good academic records.
• Total experience 6 years plus in same industry and at least 3 years in Lending area / Lending Operations is a must

How we’ll support you

• Training and development to help you excel in your career
• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.