Payroll Specialist.
Location: Chennai, India (Hybrid based in Chennai, requiring a minimum of 2 days per week in the office.)
Toast is on a mission to build the all-in-one platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Join our Global Payroll team to contribute to building and managing a world-class payroll operation.
About the RoleAs an International Payroll Specialist, you will be responsible for overseeing the day-to-day payroll operations for the APAC region. This role is key to ensuring accurate, timely, and compliant payroll processing across multiple countries, while partnering with internal stakeholders and external payroll vendors.
Key ResponsibilitiesManage end-to-end payroll operations for the APAC region, Manage India payroll operations & supporting other APAC payrolls as needed,
Ensure accurate and timely processing of payroll, including reviewing inputs, outputs, and statutory compliance (PF, ESI, PT, LWF, income tax, etc.).
Act as the primary liaison with external payroll vendors, ensuring adherence to SLAs and driving operational excellence.
Review and validate payroll inputs and outputs, providing guidance and final approvals before processing.
Respond to and resolve complex payroll-related inquiries from employees with a focus on excellent customer service.
Support internal and external audits by providing documentation and ensuring audit compliance.
Identify process improvement opportunities and implement solutions to enhance efficiency, accuracy, and compliance.
Maintain comprehensive and up-to-date payroll documentation, including process flows, procedures, and internal controls.
Utilize payroll and HRIS systems—particularly Workday and CloudPay—to streamline operations and improve data management.
Analyze payroll data to identify trends, resolve discrepancies, and fulfill reporting needs.
Ensure confidentiality and data protection of all payroll-related information.
Collaborate cross-functionally with HR, Finance, and Legal teams to ensure seamless operations and compliance.
Participate in testing and implementing system upgrades and enhancements related to payroll platforms.
- Bachelor’s degree in Accounting, Finance, Human Resources, or a related field.
3+ years of hands-on experience in payroll administration with strong exposure to India payroll (a must) and working knowledge of other APAC payrolls (a plus).
Demonstrated experience working with outsourced payroll vendors and managing vendor relationships.
Strong Excel skills, including advanced formulas and data analysis.
Hands-on experience with CloudPay is highly preferred.
Solid analytical and problem-solving skills with strong attention to detail.
Excellent communication skills—both written and verbal—with the ability to engage across all levels of the organization.
Prior experience with SOX audits and compliance requirements.
Proven ability to manage confidential information with integrity and discretion.
Self-motivated with the ability to work independently in a fast-paced, deadline-driven environment.
Experience using Workday HRIS is highly desirable.
In-depth knowledge of Indian payroll regulations; familiarity with additional APAC countries is a plus.
AI at Toast
At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
What We Offer (Our Spread of Total Rewards)Toast offers a competitive compensation package and a comprehensive set of benefits to support your overall well-being. We are committed to fostering a flexible and inclusive environment that supports every Toaster’s personal and professional growth.
👉 Learn more about our benefits: https://careers.toasttab.com/india-benefits
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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