People Services Advisor (HR Operation)

Job Description:

-- Key responsibilities:
Provides employees, managers and HR Business Partners exceptional standards of customer services across a wide range of HR activities and processes
Ensures standardised HR processes are effectively implemented and services are delivered in a consistent and common way across different markets
Provides service related activities including Workday data entry, HR document management, updates to internal tools and databases, responding digitally to a wide variety of employee queries
Monitors the completion of queries from markets and continually identifies opportunities to improve processes and services against Service Level Agreements, reviewing your own performance on a regular basis and in collaboration with the team
Collaborates with other administrators within your team to deliver KPIs and high-quality services that are compliant with global standards and meet business expectations
Build your knowledge of local customs and employment laws, applying this to improve delivery of services across your markets and ensure processes remain compliant with local regulatory/statutory requirements

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