The Engineer Intmd Analyst is an intermediate level position responsible for a variety of engineering activities including the design, acquisition and development of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to ensure quality standards are being met within existing and planned frameworks.
Responsibilities:
- Provide assistance with a product or product component development within the technology domain
- Conduct product evaluations with vendors and recommend product customization for integration with systems
- Assist with training activities, mentor junior team members and ensure team’s adherence to all control and compliance initiatives
- Assist with application prototyping and recommend solutions around implementation
- Provide third line support to identify the root cause of issues and react to systems and application outages or networking issues
- Support projects and provide project status updates to project manager or Sr. Engineer
- Partner with development teams to identify engineering requirements and assist with defining application/system requirements and processes
- Create installation documentation, training materials, and deliver technical training to support the organization
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 2-5 years of relevant experience in an Engineering role
- Experience working in Financial Services or a large complex and/or global environment
- Project Management experience
- Consistently demonstrates clear and concise written and verbal communication
- Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
- Demonstrated analytic/diagnostic skills
- Ability to work in a matrix environment and partner with virtual teams
- Ability to work independently, prioritize, and take ownership of various parts of a project or initiative
- Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
- Proven track record of operational process change and improvement
Education:
- Bachelor’s degree/University degree or equivalent experience
Qualifications:
- 6-9 years of relevant experience in an Engineering role
- Experience working in Financial Services or a large complex and/or global environment
- Project Management experience
- Consistently demonstrates clear and concise written and verbal communication
- Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
- Demonstrated analytic/diagnostic skills
- Ability to work in a matrix environment and partner with virtual teams
- Ability to work independently, prioritize, and take ownership of various parts of a project or initiative
- Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
- Proven track record of operational process change and improvement
Education:
Bachelor’s/University degree or equivalent experience
Knowledge/Experience:
Essential
- Version control: Understanding how to use version control systems
- Automation tools: Knowing how to use automation tools to automate processes
- Scripting: Being able to write scripts
- Containerization: Understanding how to use containers
- Orchestration: Knowing how to orchestrate processes
- Testing: Being able to perform automated testing
- Infrastructure as code: Understanding how to manage infrastructure using code
- Monitoring: Being able to monitor systems and user behavior
Desirable
- Middleware Technologies
- Cloud Technologies
Skills: (Technical skills)
Essential
- Version control: Understanding how to use version control systems
- Automation tools: Knowing how to use automation tools to automate processes
- Scripting: Being able to write scripts
- Containerization: Understanding how to use containers
- Orchestration: Knowing how to orchestrate processes
- Testing: Being able to perform automated testing
- Infrastructure as code: Understanding how to manage infrastructure using code
- Monitoring: Being able to monitor systems and user behavior
Desirable
- Cloud Migration
Competencies (Soft skills )
- Strong communications skills
- Candidate should be responsible for reporting to both business and technology senior management
- Need to work with stakeholders and keep them updated on developments, estimation, delivery and issues.
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Job Family Group:
Technology
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Job Family:
Systems & Engineering
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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