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Entry-level data and operations role supporting collection, verification, and maintenance of investment-related datasets. Respond to internal/client queries, follow research methods and policies, collaborate cross-functionally to resolve data issues, and learn Excel, SQL, and Power BI through structured training during a 6–12 month apprenticeship.
Top Skills:
ExcelMS OfficePower BISQLWord
Artificial Intelligence • Big Data • Enterprise Web • Fintech • Software • Financial Services
Leads and mentors a software engineering team while designing, implementing, and maintaining scalable full-stack systems. Responsibilities include enhancing distributed web-crawling and information-extraction systems, using cloud technologies, establishing software development and DevOps practices, designing RESTful APIs, collaborating with Product, UX, and Data Science, reducing technical debt, and driving AI-assisted development adoption.
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Artificial Intelligence • Big Data • Enterprise Web • Fintech • Software • Financial Services
Develop and maintain automated testing frameworks for Morningstar Indexes applications. Define automation strategies, create test cases, and implement coverage across UI, backend integration, databases, and web services. Integrate automation with CI/CD and cloud testing environments, document defects, assist with root-cause analysis, and collaborate with technology and business teams throughout development and operations.
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Support and maintain the Adobe Workfront application platform, ensuring reliability, scalability, performance, and high availability. Responsibilities include SLA-based platform support, system monitoring, user management, deployments, upgrades, troubleshooting, documentation, vendor coordination, and continuous improvement. The role requires Workfront and ticketing-tool experience, technical troubleshooting skills, ability to inspect code and configurations, global application support experience, strong communication, customer service, and collaboration skills.
The purpose of this role is to support and maintain the application platforms to ensure that they are reliable, scalable, maintainable and high availability.
Job Description:
Key Responsibilities -
- Provide Adobe Workfront platform support to the agreed SLA’s leveraging the support resources internally and with 3rd party vendors and suppliers.
- Proactively monitor & maintain the Workfront system components to ensure quality & performance is consistently high for our end-users.
- Provide support on user managements, future deployments, product releases and new configuration upgrades to the Adobe Workfront platform.
- Collaborate with cross-functional teams to ensure support operations consistently meet evolving organizational needs.
- Ensure application support documentation is maintained and stored in a central repository.
- Work across the teams, peers and vendors to help continue the development of a Continuous Improvement ethos making the support services we provide best in class with a proactive approach.
Experience and Skills and Knowledge
- Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.
- Experience in Workfront a SaaS platform for Project Management, Resource Management, Time Management and also in Service Now or similar ticketing tools.
- Knowledge and ability to interrogate code and configs to fix issues.
- Experience supporting global applications/platforms.
- Strong delivery focus and passion for quality and innovation.
- Problem-Solver and solutions-orientated.
- Excellent written and oral communication skills.
- Strong, vibrant inter-personal skills in both a group and one-to-one settings.
- Strong customer-service orientation.
- Ability to communicate ideas in both technical and user-friendly language.
- Ability to research application issues and products.
- Self-motivated and directed.
- Keen attention to detail.
- Experience working in a team-oriented, collaborative environment.
Location:
BangaloreBrand:
BcoeTime Type:
Full timeContract Type:
PermanentWhat you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
