About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
We are seeking an experienced Principal Business Systems Analyst to support and enhance our technology solutions within the Procurement domain. The ideal candidate will have over 12 years of experience in designing and implementing solutions using JIRA, Confluence, Power Apps, Power BI, Data Warehouse and AI in P2P systems. This role requires strong expertise in business systems analysis, process automation, and data visualization to drive operational efficiency and business insights.
Shift timings - UK Shift (2PM -11PM IST)
What you will do
- Technology Solutions & System Optimization:
- Design, develop, and maintain workflows, dashboards, and reports using JIRA, Confluence, Power Apps, Power BI, and AI.
- Analyse business requirements and translate them into effective technology solutions.
- Ensure seamless integration between business tools to enhance operational efficiency.
- Process Improvement & Automation:
- Identify opportunities to improve business processes through automation and technology enhancements.
- Leverage Power Apps to develop low-code applications that support business needs.
- Optimize JIRA and Confluence usage for agile project management and knowledge sharing.
- Data Analytics & Business Insights:
- Develop and maintain Power BI dashboards to provide actionable insights.
- Ensure data integrity, visualization effectiveness, and business intelligence reporting.
- Work with stakeholders to translate data into meaningful business decisions.
- Collaboration & Stakeholder Engagement:
- Work closely with IT, business leaders, and cross-functional teams to align technology solutions with business objectives.
- Act as a trusted advisor for process improvements and system enhancements.
- Governance & Best Practices:
- Define and implement best practices for the use of JIRA, Confluence, Power Apps, Power BI, and AI.
- Ensure compliance with security, governance, and data integrity policies.
What you will bring
- 12+ years of experience in business systems analysis, process automation, and data visualization.
- Expertise in designing technology solutions using JIRA, Confluence, Power Apps, and Power BI.
- Proven experience in optimizing workflows and driving automation in P2P domain.
- Strong understanding of data visualization, analytics, and dashboard creation.
- Excellent problem-solving, analytical, and stakeholder management skills.
- Solid knowledge of agile methodologies and collaboration tools.
- Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
- Knowledge of Microsoft 365, SharePoint, and other collaboration tools.
- Familiarity with IT Service Management (ITSM) processes.
- Experience in API integrations and scripting (e.g., Power Automate, Python, or SQL).
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Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
