Under close supervision, ensures all Standard Operating Procedures (SOPs) and related documentation meet requirements.
Provides support with testing account lifecycle processes such as creation, modification, and deletion.
Helps with verifying that audit reports and user lists are generated as expected.
Assists with setting up access for the UAM team.
Assists with the management of ServiceNow tickets and the UAM mailbox for incoming requests and issues.
Conducts weekly monitoring controls for generic accounts.
Performs sanity checks and process project provisioning requests for both Production and UAT environments.
Monitors automated bot processes and promptly escalate any failures.
Supports audit activities by providing necessary evidence.
Collaborates with various support teams to streamline and optimize processes.
Supports the SME for application in case of any issues.
For U.S. colleagues only, click here to review additional responsibilities and our reasonable accommodations standards.
Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
