Process Excellence Lead

Role: Process Excellence Lead

Location: Kharadi, Pune

Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living!

We are seeking a highly skilled and strategic Process Excellence Lead with a Six Sigma Black Belt certification to drive continuous improvement, operational efficiency, and business transformation. The ideal candidate will lead process improvement initiatives, deploy Lean Six Sigma methodologies, and improve operational excellence across multiple business service functions.

What will you be doing?

Process Improvement & Optimization:

• Lead and implement Lean Six Sigma (LSS) projects to drive operational excellence within GBS functions.
• Identify, analyze, and improve business processes to increase efficiency, reduce waste, and optimize performance.
• Implement automation, standardization, and standard methodologies across global processes.

Strategic Leadership & Customer Engagement:

• Collaborate with cross-functional teams, leadership, and customers to find opportunities for transformation.
• Act as a change agent, fostering a culture of continuous improvement and innovation.
• Develop and present process improvement proposals to senior leadership.

Metrics, Reporting, & Governance:

• Define, track, and report key performance indicators, dashboards, and performance metrics to measure improvement impacts.
• Ensure compliance with regulatory and quality standards while implementing new processes.
• Facilitate training and coaching on Lean Six Sigma methodologies across teams.

What will you need to be successful?

• Education: Bachelor’s or Master's Degree in Business Administration, Computer Science, Information Systems, or other related field, or equivalent work experience.
• Should have a minimum of 5 to 10 years of relevant experience in process excellence, transformation, and continuous improvement & change management.
• Black Blet Certification is preferred.
• Should have proven expertise in Lean, Kaizen, Agile, and process automation (RPA, AI, or digital transformation tools)
• Prior experience with ERP systems, workflow automation, and process mining tools is preferred.
• Experience working in a multinational matrixed organization.
• Strong business sense with a data-driven approach to decision-making.
• Strong leadership, customer management, and change management skills.
• Excellent analytical, problem-solving, and project management capabilities.

You Unlimited.

We believe in crafting the greatest good for society. Our strongest investments are in our people and the patients we serve.

Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/).

Other reasons why you will love it here!

• Your Future: Major medical coverage + policy exclusions and insurance non-medical limit. Educational Assistance.
• Work/Life Balance: Flexible Personal/Vacation Time Off, Privilege Leave, Floater Leave.
• Your Wellbeing: Parents/Parents in Law’s Insurance (Employer Contribution of 8,000/- annually), Employee Assistance Program, Parental Leave.
• Flexibility: Hybrid Work Model (For most professional roles)
• Training: Hands-On, Team-Customized, Mentorship
• Extra Perks: Free Cab Transport Facility for all employees; One-Time Meal provided to all employees as per shift. Night shift allowances.

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