Process Manager

DUTIES AND RESPONSIBILITIES The Process Analyst role has four main focus areas: client billing analysis, finance and audit analysis, accounts receivable, and client communication. Assume responsibility for resource acquisition (staff, equipment, facilities, etc.) to satisfy process deliverables. Prepare documentation and communication to keep stakeholders apprised of process deliverables and status. Maintain a partner relationship in order to ensure Ensono best interest is represented and communications are coordinated appropriately. Possess deep analytical skills to enable the review of detailed data (i.e. invoices, maintenance contracts, finance data…) and summarize the data into meaningful reports Establish plans & drives projects focused on profitability and process improvement efforts. Improve the usefulness of current performance reporting and design new reports to track key performance metrics SUPERVISORY RESPONSIBILITIES This position does not have direct reports but may mentor less experienced associates in the role. RECRUITING INFORMATION Specific hiring needs may vary by location, industry, client, internal department and other business related factors. The qualifications section lists examples that may be used as guidance when populating required and preferred skills sections of recruiting requisitions / job postings. QUALIFICATIONS Required Minimum of 10 years of related experience with a Bachelor's degree; or 8 years and a Master's degree; or a PhD without experience; or equivalent work experience Preferred Bachelor degree in Business/Computer Science/Accounting related or 15 years work experience. High-level knowledge of Ensono products/services Excellent oral and written skills Project management skills (PMP certified) Negotiation skills Financial accounting background (rate setting, budgeting, forecasting, reconcilement, expense-to-revenue, etc.) Any reference to years of experience should be disregarded in the UK