Process Manager - Reconciliation
Pune | Full-time (FT) | Financial Markets
Shift Timings: APAC/EMEA/US |Management Level: PM| Travel Requirements: NA
The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors
Reconciliation - Process Manager: - Role and responsibilities:
Review and analyze trade data between risk and finance systems
Check for completeness, accuracy and consistency to identify the set of genuine breaks
Investigate the genuine breaks for root cause and facilitate resolution and decision support, wherever necessary
Apply data normalization methods such as filtering, standardization, enrichment, aggregation
Lead discussions with the internal teams to highlight breaks
Lead and take appropriate action post liaising with the respective stakeholder
Create reports / metrics / analysis to cover the Daily / Weekly / Monthly requests
Mailbox Management / Queue Management
Build domain expertise and lead from the front.
Independently handle clients and client calls– establish self as a valued partner.
Escalate issues to client and internal managers to bring issues to their attention in a short span of time to avoid client escalation
Help knowledge management endeavor by sharing process knowledge and best practices within the teams
Technical and Functional Skills:
Graduation (Bcom, BBA, BBM, BCA) / Post Graduation (Mcom, MBA, PGDM)
6 to 9 years of experience in handling team of minimum 25 members and has good experience and knowledge of Reconciliation and trade lifecycle.
- Conceptualize, design and deliver high-quality solutions and insightful analysis on a variety of projects ranging in both complexity and scope
- Knowledge of / prior experience with offshoring processes and methodologies highly preferred
Seeking a challenging new position in a dynamic high growth company and industry.
Should be good with logical and quantitative abilities
eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach.
To know more about us, visit https://eclerx.com
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law
About the Team
eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.
