Lead the development and optimization of customer authentication decision models, collaborating with stakeholders and managing project priorities.
Job Description
Shape the future of product delivery while crafting solutions that enhance and optimize customer authentication experiences. Lead discovery, formulate requirements, and liaise with stakeholders as part of a team at the forefront of authentication.
As a Product Delivery Manager in Consumer and Community Banking, you will play a pivotal role in enhancing decision-making capabilities, specifically in customer authentication. You will create, test, and implement decision models aligned with business objectives, leveraging your expertise in Sapiens Decision and business rules logic. Join us to contribute to a culture of innovation and excellence, where your insights will drive success and growth
Job responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.
Shape the future of product delivery while crafting solutions that enhance and optimize customer authentication experiences. Lead discovery, formulate requirements, and liaise with stakeholders as part of a team at the forefront of authentication.
As a Product Delivery Manager in Consumer and Community Banking, you will play a pivotal role in enhancing decision-making capabilities, specifically in customer authentication. You will create, test, and implement decision models aligned with business objectives, leveraging your expertise in Sapiens Decision and business rules logic. Join us to contribute to a culture of innovation and excellence, where your insights will drive success and growth
Job responsibilities
- Collaborate with stakeholders to understand business requirements and acceptance criteria.
- Refine and optimize decision logic to meet defined acceptance criteria and business objectives.
- Evaluate and improve decision models to enhance business outcomes. Utilize Sapiens Decision to model and document business rules.
- Ensure business rules are clear, consistent, and aligned with organizational goals.
- Maintain comprehensive documentation of decision models and business rules.
- Develop detailed test plans and test cases to validate decision models.
- Conduct thorough testing of rules logic within the decision model.
- Work closely with User Acceptance Testing (UAT) teams for accurate testing.
- Coordinate with technical teams to implement decision models in production and Proactively identify opportunities for process improvements.
- Stay updated with industry trends and advancements in decision modeling tools.
Required qualifications, capabilities, and skills
- 5+ years of experience on building decisioning model and business rule logic ie. Sapiens
- Prior experience with decision modelling or business rules logic.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities.
- Ability to manage multiple projects and priorities and fast-paced environment
Preferred qualifications, capabilities, and skills
- Previous experience with Sapiens Decision or equivalent decision modelling software
- Experience working with UAT and technical teams
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.
Top Skills
Sapiens Decision
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