Product Designer/Senior Product Designer

About the company

Why We Built Lyric: Supply chains are more critical and complex than ever. Every day, large enterprises navigate trillions of possible decisions, requiring powerful algorithms—AI—to optimize their supply chain operations. Yet, most organizations struggle to leverage supply chain AI at scale. Traditional solutions present two flawed choices:

1. Buying off-the-shelf point solutions, which are rigid and limited in scope.

2. Building AI capabilities in-house, which demands immense investment and expertise.

That is—until now. (Cue dramatic music.)

Enter Lyric: Lyric is an enterprise AI platform built specifically for supply chains, offering the best of both worlds when companies weigh the decision to buy or build:

• Out-of-the-box AI solutions for optimizing networks, allocating inventory, scheduling routes, planning fulfillment capacity, promising orders, propagating demand, building predictions, analyzing scenarios, and more. (Buy)

• A platform-first approach that empowers both business and technical users with end-to-end composability—leveraging no-code tools, their own code, or even forking our code to build and refine decision intelligence. (Build)

With Lyric, enterprises no longer have to choose between flexibility and speed—they get both.

The Mission: We’re building a new era in supply chain with the team best equipped to lead it. With over 20 years at the intersection of supply chain and algorithms, we developed a deep conviction that global supply chains needed something like Lyric. Since our inception in December 2021, that conviction has been validated time and time again.

Today, a growing number of Fortune 500 companies—including Smurfit WestRock, Estée Lauder, Coca-Cola, Nike, and more—are innovating on their own terms with Lyric. After an incredible 2024, we expect 2025 to be an even bigger rocket ship, and we can’t wait to see what our customers—both current and future—are empowered to build with us next.

Position Overview:

We're seeking a talented and experienced UX Designer to join our innovative team working on an AI-first supply chain platform. In this role, you'll be responsible for designing intuitive and efficient user experiences across both our platform and application layers.

Responsibilities:

1. Platform Layer:

   1. Design a user-friendly console interface for data engineers, ML engineers, and supply chain modelers

   2. Create intuitive workflows for complex data manipulation and model creation tasks

   3. Develop clear information architecture for organizing and accessing various platform tools

2. Application Layer:

   1. Design visually appealing and informative data visualizations

   2. Create user-friendly interfaces for interacting with charts, maps, and data tables

   3. Ensure consistency and coherence across different output formats

3. General:

   1. Conduct user research and usability testing to inform design decisions

   2. Create wireframes, prototypes, and high-fidelity mockups

   3. Collaborate closely with product managers, developers, and data scientists

   4. Advocate for user-centered design principles throughout the product development process

   5. Stay updated on UX/UI trends, especially in data visualization and AI interfaces

Requirements:

• Bachelor's degree in Design, HCI, or related field (Master's preferred)

• 5+ years of experience in UX design, preferably in B2B or enterprise software

• Strong portfolio demonstrating complex UI/UX projects

• Proficiency in design tools such as Figma, Sketch, or Adobe XD

• Experience with data visualization design

• Familiarity with AI/ML concepts and data-driven applications

• Excellent communication and collaboration skills

• Ability to translate complex technical requirements into user-friendly designs

Preferred Qualifications:

• Experience in supply chain management or related fields

• Knowledge of front-end web technologies (HTML, CSS, JavaScript)

• Understanding of data analysis and statistical concepts

If you're passionate about creating intuitive user experiences for complex, data-driven applications and want to be at the forefront of AI-powered supply chain management, we'd love to hear from you!