Product Manager I

OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we’re transforming communities so they can thrive! 

Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are accounted for, creating safer infrastructure, modernizing the permitting process, and assisting with disaster recovery. The work you do here every day has a meaningful impact on people's lives!

🌟 OpenGov is a 2023 Top Workplaces USA award winner and a Forbes America's Best Startup Employer 🌟

Join our smart, fun, and humble team to experience the most rewarding career of your life!

Job Summary:

As a Product Manager I, you will support the development and execution of key product initiatives, focusing on delivering user-centered solutions that align with product strategy and business objectives. This role requires a foundational understanding of product management principles, the ability to analyze user needs, and a proactive approach to solving challenges in collaboration with cross-functional teams. This position is ideal for a product manager looking to expand their expertise in a dynamic and growth-focused environment.

Responsibilities

Product Development and Execution:

• Assist in managing the product lifecycle, from requirements gathering to market launch, focusing on delivering high-quality, user-friendly products that meet customer needs.

• Work with engineering, design, and other teams to support the development of product features and functionality, ensuring alignment with project goals and timelines.

• Conduct analysis of product performance and contribute to continuous improvement initiatives, adapting existing approaches to resolve issues as needed.

Market and Customer Insight:

• Conduct customer research and gather feedback to understand user needs, helping to document product requirements and improvements.

• Assist in analyzing competitive products and market trends, identifying potential areas of differentiation and value for the product.

• Support customer feedback processes, collecting insights that inform product enhancements and drive user engagement.

Cross-Functional Collaboration:

• Work closely with cross-functional teams, fostering productive internal relationships that support project success and effective product delivery.

• Coordinate with customer-facing teams to craft messaging back to customers that aligns with the product roadmap

• Provide updates and documentation to internal teams, ensuring alignment on project status, timelines, and goals.

• Assist with go-to-market enablement (including beta programs) and collaborate with others to develop online materials for support and professional services.

Qualifications

• Bachelor’s degree in a related field, or equivalent experience.
• Minimum of 1-3 years of experience in product management or a similar role, with demonstrated skills in product development, analysis, and cross-functional collaboration.
• Basic understanding of product management principles, with experience in managing feature development and supporting product lifecycles.
• Strong analytical and problem-solving skills, with attention to detail and the ability to make data-driven decisions.
• Familiarity with agile or lean product development methodologies.
• Effective communication skills, capable of engaging various stakeholders and contributing to collaborative discussions.

Preferred Experience

• Enterprise B2B SaaS (software as a service) experience and/or experience specific to finance or budgeting in government or other public sector organizations 
• Interest in improving the effectiveness of Government

What makes OpenGov unique

» Leadership: CEO Zac Bookman (MPA from Harvard and JD from Yale) is truly a mission-driven CEO. He was named one of the 100 most Intriguing Entrepreneurs by Goldman Sachs, a Tech Pioneer by the World Economic Forum, and SF and Silicon Valley Business Times' 40 under 40 class of 2018!

» Growth: Record breaking growth with 1,800+ governments (and counting) using our products. Click here to read more.

» Culture: Winner of 2023 Top Workplaces USA award, Awarded Top 25 Cloud Companies to Work For, Winner of Forbes 2022 Best Startup Employers, 50 Best Workplaces award. Check out our Careers Video!

» Perks: Comprehensive medical, dental, and vision coverage for you and your family. We almost forgot to mention: New parents get paid leave to welcome your new bundle of joy into your family. Plus, a wellness stipend for gym memberships/fitness classes for medical plan enrollees, employer HSA contribution, and lunch in-office every Wednesday.

» Product: Named to the GovTech 100 (seven consecutive years), we are the leader in cloud software for our nation's cities, counties, and state agencies.

» Mission Driven: We are a technology company with a passion for the mission. We're powering more effective and accountable government.

Come join us and make a positive social impact!

OpenGov is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.