Product Manager I/II

About Zeta

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.

Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.

Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.

Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.

About the role

You'll be working closely with the leadership and the Olympus product team to build the next generation of identity and access management product, Cipher, for internal customers, Zeta studios and for enterprise customers. 

As a Product Manager (PM1 or PM2) for Cipher, you will own the end‑to‑end product vision, strategy and roadmap. You’ll spearhead features that solve the toughest IAM challenges in banking—zero trust, regulatory compliance, extensibility—and partner closely with engineering, design, sales/pre-sales, GTM teams, compliance, and customer success to deliver world‑class enterprise security.

Responsibilities

Product Strategy & Roadmap 

• Define and evolve Cipher’s long‑term vision and multi‑quarter roadmap to address complex banking IAM use cases (branch‑level auth, function‑based access, transaction‑risk policies). 
• Prioritize features by business impact, customer feedback, regulatory requirements, and competitive/strategic gaps. 

Customer & Market Insights 

• Engage with CISOs, IAM architects, and compliance officers at top tier banks to uncover unmet needs and refine product positioning. 
• Conduct competitive analyses against Okta, Microsoft Entra, ForgeRock, and emerging identity‑as‑code players. 

Product Execution 

• Write clear PRDs, user stories, and acceptance criteria for OBAC‑driven policy engine enhancements, sandbox abstractions, API integrations, and audit reporting. 
• Work closely with engineering and design on architecture trade‑offs, security controls, and user experience flows across web, mobile, and branch portals. 

Compliance & Security 

• Maintain pre‑certified compliance bundles (PCI DSS 4.0, ISO 27001, SOC 2 Type II, 3DS 1.0). 
• Facilitate audits, penetration tests, and gap analyses to ensure ongoing regulatory adherence. 

Go‑to‑Market & Evangelism 

• Partner with sales and marketing to craft verticalized messaging, ROI calculators (fraud reduction, audit time savings), and customer‑success playbooks. 
• Evangelise launch plans, beta programs, webinars/industry events, if any. 

Metrics & Growth 

• Define and track KPIs: feature adoption, time‑to‑grant access, audit cycle reduction, net retention. 
• Use data‑driven insights to iterate product features and pricing models (seat‑based, usage‑based). 

Leadership & Collaboration 

• Mentor/junior PMs and coordinate cross‑functional teams in agile ceremonies. 
• Work with senior stakeholders from VPs to CXOs 
• Align stakeholders—from VPs, program, customer success to engineering managers—on scope, timelines, and deliverables. 

Skills

• Demonstrated experience launching IAM or zero‑trust solutions, with a deep understanding of authentication flows (OAuth2, SAML, OpenID Connect, MFA). 
• Strong grasp of regulatory frameworks (PCI DSS, ISO 27001, SOC 2, regional banking compliance). 
• Experience integrating with core banking systems (CBS, LOS) and ecosystem partners (Finacle, Temenos). 
• Familiarity with emerging identity‑as‑code platforms (AuthZed, Oso). 

Experience and Qualifications

• You have 5+ years in product management for enterprise SaaS, security, or identity products (RBAC/ABAC/OBAC). 
• Or if you don’t come from a Product background, you have had past development experience in a technology-first role, love coding but have a passion towards product management.  
• Technical fluency in API‑first architectures, policy‑as‑code, and event‑driven systems. 
• You’ve had a past exposure of building & shipping high quality Enterprise or SaaS products with high levels of ownership 
• An engineering / technical background that will allow you to reason about product trade-offs and make good choices with minimal inputs from engineers. 
• Excellent communication (written and verbal), interpersonal and stakeholder management skills 
• A high-agency, can do positive attitude with a high Emotional Quotient (EQ) 
• An ability to adapt to complex situations with an aim to achieve business goals 
• You conceive possibilities, think big picture, but deliver on the details 
• Proven track record interfacing with C‑level stakeholders at large banks or regulated enterprises. 

Equal Opportunity

Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success.