Product Manager - Payments Global Clearing

Job Description
Be a leader committed to understanding customer needs with your advanced knowledge of product development, design, and data analytics
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager at JPMorgan Chase within Payments Global Clearing team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Utilize in depth knowledge of PACS and Pain Message formats (ISO 20022) to support, analyze, and optimize payments workflows
• Writes the requirements, epics, and user stories to support product development
• Collaborates with internal and external stakeholders to resolve issues and enhance processes related to cross border payment messaging and system integration
• Support the end to end product development lifecycle, from ideation and design to development, testing and launch
• Support management in implementing solutions to mitigate risk associated with Global Clearing payment product and services
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Demonstrated hands on experience working with ISO 20022 standards, particularly in payment messaging (Pain, Pacs, Camt messages)
• Strong analytical skills
• Ability to develop collaborative relationships with business stakeholders
• Curiosity to dig into data to identify root cause efficiency opportunities
• Creative problem solver
• Ability to use data to tell stories and drive behavior and translate business objectives into quantifiable metrics
• Proficiency in Microsoft excel and PowerPoint

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Payments expert-strong point of view on the future of payments informed by experience and though leadership

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.