Product Manager (API)

With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries.

Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination

Icertis seeks a dynamic and technically proficient Product Manager to join our API Product Management Team. The ideal candidate will possess deep expertise in APIs, a strong understanding of the API business landscape, and exceptional skills in API documentation. This role requires a blend of strategic thinking, technical acumen, and excellent communication abilities to drive the success of our API products and enhance our developer experience

Roles and Responsibilities:

• Develop and execute the product strategy and roadmap for API products, aligning with the company’s overall business objectives.
• Conduct market research and competitive analysis to identify trends, opportunities, and threats in the API ecosystem.
• Collaborate with engineering teams to design and develop high-quality APIs that meet customer and partner needs.
• Ensure the technical excellence of API offerings by staying current with industry best practices and emerging technologies.
• Understand and articulate the business value of APIs to internal and external stakeholders.
• Develop pricing models, usage metrics, and business cases to support API monetization and adoption strategies.
• Lead the creation and maintenance of comprehensive, user-friendly API documentation.
• Work closely with the developer community to gather feedback, address pain points, and continuously improve the developer experience.
• Partner with sales, marketing, customer support, and other teams to ensure successful product launches and customer satisfaction.
• Serve as the primary point of contact for all API-related inquiries and support escalations.
• Define and track key performance indicators (KPIs) to measure the success and impact of API products.
• Analyze usage data and customer feedback to drive continuous improvement and innovation in API offerings.

Qualifications:

• Bachelor’s degree in computer science, Engineering, Business, or a related field; MBA is a plus.
• 7 to 10 years of experience in product management, with a focus on API products or related technology domains.
• Strong understanding of API design, RESTful principles, and modern API technologies (like Azure APIM).
• Proficient in API documentation tools (e.g., Swagger, Postman) and familiarity with API management platforms.
• Proven ability to develop and execute API product strategies that drive business growth and customer satisfaction.
• Experience with API monetization, usage analytics, and developer engagement strategies.
• Excellent written and verbal communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
• Strong interpersonal skills and the ability to work effectively in cross-functional teams.
• Strong analytical and problem-solving skills, with a track record of driving innovative solutions in a fast-paced environment.
• Passion for continuous learning and staying updated with the latest trends and technologies in the API space.

Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [email protected] or get in touch with your recruiter.

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Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.