Product Manager

Job Description
You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in the Card Lending team , you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Build the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Provides leadership to product and technology teams to drive solutions that will meet customer needs
• Works with lines of business, user community, engineering, architecture, and a diverse set of product teams across the enterprise to understand their needs, and drive results
• Take ideas and requirements from inception and collaborate with architecture and engineering to deliver features using agile methodologies

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• A customer obsessed individual with the ability to build and maintain strong, productive relationships with the line of business, user community and engineering partners, and an ability to translate customer needs into clear product delivery requirements.
• Strong team player and leader who can inspire action and performance of their team and builds credibility across the enterprise.
• Demonstrated ability to drive change through influence and collaboration across a matrix organization in a highly dynamic environment. Strong partnership, consulting, and influence skills
• Experience using scaled Agile frameworks to deliver results in an iterative fashion with a focus on MVP
• Experience building and supporting features on microservice based platforms and applications
• Experience leading feature development by building and prioritizing the product backlog across multiple priorities
• Knowledge of test automation and how to leverage it to deliver features with confidence

Preferred qualifications, capabilities, and skills

• Innovative and creative thinker; able to generate new ideas; forward-thinker; thought-leader.
• Experience working with teams located globally having a high degree of initiative and autonomy but must be able to function successfully as part of a team (in person and virtual)
• Flexibility and adaptability - able to quickly and smoothly change direction based upon stakeholder or management direction, while remaining extremely organized and following tight deadlines
• Collaborative team player who can use influence and indirect leadership to deliver results
• Experience initiating and driving process improvement
• Experience using AI tools to build efficiencies in work processes

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.