Provide technical support to developers, system administrators, and customers by researching and resolving software issues. Responsibilities include troubleshooting enterprise web applications, configuring customer environments, assisting with system administration, advising on machine configuration, improving support processes, collaborating with development teams, and providing periodic 24/7 on-call coverage.
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We collaborate with education organizations to develop strategies and implement solutions that enable the transformative change our clients need to own their future. Together, we empower clients to drive innovation, create sustainable funding streams and deliver better student outcomes.
Today, leaders of higher education institutions and academic medical centers are spending too much time reacting to market forces, rather than focusing on the essential priorities that help students, faculty and staff thrive. The most productive path forward requires an intentional approach and innovative thinking, whereby stakeholders across the entire institution rally around a shared vision and embrace the hard work of effecting change.
You’ll help our clients to achieve organizational effectiveness, improve student outcomes, implement new technologies and align resources and investments to ensure long-term sustainability.
Join our team as the expert you are now and create your future.
Required:
- Bachelor’s Degree in a computer science related field or equivalent work experience
- Experience reading and writing object-oriented code, HTML, CSS, JavaScript, XML, JSON & Java
- Experience developing with JavaScript
- Experience with Microsoft software, including Windows Server, IIS, SQL Server, Visual Studio
- Strong problem-solving skills and attention to detail
- Ability to work independently and in remote team environments
- Strong written and verbal communication skills
- Ability to context switch and juggle multiple competing priorities
- This position is remote, infrequent travel required
Preferred:
- 1-3 years of experience working in a customer or internal software support position
- Experience supporting enterprise class, multi-tier web applications
- Analyze and interpret various types of logs, such as IIS, SMTP, Event Logs, and custom output
- Familiarity with .NET and C#
- Familiarity with source control concepts
Position LevelSenior AnalystCountryIndia
Huron Pune, Mahārāshtra, IND Office
Pune, India
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