Job Description
Where you’ll work: Guatemala City, GMT/UTC -6
Customer Care and Success at GoTo
At GoTo, we're passionate about making IT easy for everyone. We deliver solutions that enable secure connections, collaboration, and flexibility, empowering people to live their best lives at work and beyond. Our basic mantra is to simplify to automate and automate to simplify, and we work together to achieve this goal every day. As a member of our customer care team, you'll play a crucial role in helping us achieve our mission by delivering exceptional service and support to our customers.
Your Day to Day, as a Project Coordinator you would be working on:
· Setting the right expectations for all stakeholders within the project scope, ensuring the expected outcome is clear for each deliverable, holding the correct stakeholder accountable for deliverables, setting and maintaining timelines and assessing the risks of not delivering.
· Identifying direct and indirect stakeholders that should be involved with conflict resolutions.
· Following up with all stakeholders on established deadlines to make sure deliverables are completed as expected.
· Ensuring all communication is properly addressed and followed up on.
· Identify potential risks so they can be addressed before they turn into problems.
What We’re Looking For, as a Project Coorinator, your background will look like:
· Studies in Project Management or another relevant degree.
· 2+ years of experience in a similar role, working on a team focused on bottom-line growth.
· Advanced skills in Office Suite and other software's.
· Proficient English Language skills in both written and spoken communication (writtent and spoken above 80%).
· Experience in Team Management, Risk Management, Project Planning and Execution.
At GoTo, authenticity and inclusive culture are key to our thriving workplace, where diverse perspectives drive innovation and growth. Our team of GoGetters is passionate about learning, exploring, and working together to achieve success while staying committed to delivering exceptional experiences for our customers. We take pride in supporting our employees with comprehensive benefits, wellness programs, and global opportunities for professional and personal development. By maintaining an inclusive environment, we empower our teams to do their best work, make a meaningful impact, and grow their career. Learn more.
