The Project Lead will design and develop Microsoft Dynamics 365 CRM solutions, implement automation, ensure system stability, and support deployments.
Job Description:Key Responsibilities
- Design and development of Microsoft Dynamics CRM solutions that deliver the business capability necessary to support company objectives
- Define and document solution architecture, data models, and process flows for the Dynamics 365 CRM platform
- Identify opportunities to introduce automation and streamline processes using Power Automate or other automation tools.
- Leverage Power Platform capabilities to optimize and enhance CRM workflows and business processes.
- Ability to generate Technical Specifications based on functional specifications.
- Ensure the design adheres to Microsoft Dynamics 365 best practices and is scalable, secure, and efficient
- Support the deployment and rollout of Dynamics 365 CRM solutions across the organization, ensuring minimal disruption to business operations.
- Work closely with the technical team to ensure system stability and manage performance optimization.
- Identify and implement opportunities for process improvements, system optimization, and automation.
- Monitor system performance, user adoption, and feedback, ensuring continuous enhancements and upgrades.
- Minimum 8+ years of hands-on experience working with Microsoft Dynamics 365 CRM
- Must have experience with full life-cycle implementation of Dynamics 365
- Strong understanding of Microsoft Dynamics CRM Integration architecture.
- Strong knowledge in DevOps & CI/CD pipelines for CE deployments.
- Strong understanding of Power Platform governance, security, and licensing models.
- Knowledge of ASP.NET, JavaScript, CRM 365 SDK.
- Expertise in configuring and customizing Dynamics 365 CRM, including workflows, plugins, and integrations (Azure Components).
- Strong analytical and problem-solving skills, with the ability to translate complex business requirements into efficient CRM solutions.
- Proficiency in Microsoft Azure and integration tools to manage system integrations with Dynamics 365 CRM.
Top Skills
Asp.Net
Azure
Ci/Cd
DevOps
JavaScript
Microsoft Dynamics 365
Power Automate
Power Platform
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