■Job Overview
Manage projects ensuring quality deliverables on time and within budget. Ensure that all project work is completed in accordance with SOPs, policies and practices.
■Key Responsibilities
-Manage the delivery of eConsent and eCOA technologies to internal and external clients and ensure the best strategies to optimal delivery
-Monitor and supervise efforts to coordinate delivery with other project resources within and outside the organization
-Provide strategic and technical direction for the development, design, and configuration of eConsent and eCOA for customer engagements
-Communicate effectively with customers to identify needs and propose solutions
-Communicate customer requirements to the product management teams, advocate on the customer’s behalf, and communicate the status of enhancement requests to customers
-Keep customers well informed on status of internal service efforts and serves as liaison between internal staff and customer
Establish strong customer relationships and seek opportunities to increase customer satisfaction and deepen relationships
-Develop and maintain project plans
-Create, track and report on project timelines
-Manage project budgets and approval of invoices
-Implement continuous improvement activities for assigned projects
-Prepare and present project information at internal and external meetings
-Ensure that work is conducted in compliance with standard processes, policies and procedures and meets project timeline metrics
■Minimum Education, Experience, & Specialized Knowledge Required:
-Native Japanese speaking (or professional and fluent business level) and residing in Japan
-Bachelor’s degree or equivalent and a minimum of five (5) years related --project/program management experience.
-Pharmaceutical industry experience strongly preferred.
-Excellent client relationship experience required.
-Strong presentation skills required.
-Experience with the MS Office Suite.
l and fluent business level) and residing in Japan
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
