IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.
If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.
Job DescriptionThe PMO is internally focused in IFS, delivering internal projects across IFS sales organisation to support in planning & executing various projects that span across various departments and regions globally within the company. Examples of projects include:- global customer upgrade initiative, to ensure all customers upgrade to the latest version of our software; global enablement & readiness of the sales and marketing organisation for a new release of our software. Experience leading business projects and managing multiple stakeholders is required.
This role requires strong leadership, coordination, and communication skills to ensure projects are completed on time, within scope, and budget and are delivered with project excellence and in alignment with business goals.
Duties and Accountabilities
- Leadership and Team Management:
- Set clear goals and expectations for the team and monitor performance.
- Foster a collaborative and high-performance work environment.
- Project Planning and Execution:
- Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.
- Develop detailed project plans, including timelines, resource allocation, and risk management.
- Lead project teams to ensure successful project delivery.
- Stakeholder Management:
- Engage with internal stakeholders to gather needs and ensure alignment with business objectives.
- Facilitate regular project meetings and provide updates to stakeholders.
- Manage stakeholder expectations and address any concerns or issues.
- Resource Management:
- Coordinate with department heads to allocate resources effectively.
- Monitor project budgets and ensure efficient use of resources.
- Identify and resolve resource conflicts and dependencies.
- Risk and Issue Management:
- Identify potential project risks and develop mitigation strategies.
- Monitor and manage project issues, ensuring timely resolution.
- Maintain a risk and issue log and report on status regularly.
- Process Improvement:
- Implement best practices and methodologies to enhance project management processes.
- Continuously seek opportunities to improve project efficiency and effectiveness.
- Ensure compliance with company policies and industry standards.
- Reporting and Documentation:
- Create and maintain detailed project plans and dashboards of your projects underway and ensure timeous and regular communications with key stakeholders on project progress.
- Prepare and present project status reports to senior management and stakeholders.
- Maintain comprehensive project documentation, including plans, reports, and logs.
- Conduct post-project evaluations and document lessons learned.
- Provide ad hoc reports and analysis on request.
Competencies
- Exceptional problem-solving skills.
- High attention to detail and completing tasks quickly and methodically.
- Ability to work under sustained timeline pressures.
- Skilled in analyzing project data to extract insights and support informed decision-making.
- Strong organizational skills; able to identify inefficiencies and delivery challenges, and recommend process improvements.
- Effectively communicates complex information to technical and non-technical stakeholders.
- Takes ownership of project activities and drives execution with minimal supervision.
- Certified in PMP, PRINCE2, or an equivalent project management framework.
- Bachelor's degree (or equivalent) in Business, Information Technology, or a related discipline.
- Experienced in managing several concurrent internal projects, with exposure to international operations.
- Solid understanding of project management methodologies and tools.
- Strong communication and interpersonal skills, with a collaborative working style.
- Proven ability to perform effectively in fast-paced and dynamic environments.
- Proficiency in Microsoft Excel; experienced with Microsoft Project, JIRA, and Asana.
- Skilled in Microsoft PowerPoint and other Microsoft productivity applications.
- Professional fluency in English (written and spoken); additional languages are an asset.
- Proficient in Power BI, PowerApps, or similar data and automation tools.
- Familiar with CRM systems; knowledge of IFS Cloud is advantageous.
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.
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