Project Manager (Data Engineering Transition Manager) - R01554029

Primary Skills

• Revenue Forecasting, SOW creation and scope tracking, P&L Management, Program Management, People Management, Project Analytics, Escalation Management

Job requirements

• Transition Manager (TPM)
Role Overview
• We are looking for an experienced Transition Manager to lead and execute end-to-end service and project transitions, ensuring smooth knowledge transfer, minimal disruption, and successful handover into steady-state operations. The role requires strong planning, stakeholder management, and governance skills to manage complex transitions across global, multi-vendor environments.


Key Responsibilities
• Plan, lead, and execute end-to-end transitions for small to mid-sized deals, ensuring smooth delivery and minimal service disruption.
• Define and agree on transition success criteria, outputs, and deliverables with clients and internal stakeholders.
• Prepare and manage detailed transition plans and stream-specific activities (e.g., environment, applications, processes, reporting, current issues).
• Lead and monitor Knowledge Transfer (KT) with SMEs, ensuring coverage of all relevant technical and process areas.
• Measure KT and other transition streams’ success, identifying and addressing gaps or risks proactively.
• Provide regular status updates and progress reports to all relevant stakeholders, including executives and client teams.
• Oversee transition financial management, ensuring alignment with budgets and cost optimization.
• Collaborate with internal delivery, operations, and client/vendor teams to drive execution.
• Support RFPs/pursuits from a transition solution standpoint, preparing solution inputs where required.
• Ensure risk identification, mitigation, and escalation, while maintaining compliance with ITIL, governance, and quality standards.
• Conduct go/no-go assessments and facilitate successful service acceptance into steady-state operations.
• Travel to domestic and international client/vendor locations for planning, KT, and execution, as required.
• Capture and share lessons learned, contributing to the organization’s transition to best practices and methodologies.


Key Skills
• Excellent communication (verbal & written) and presentation skills.
• Strong stakeholder management (internal & external) and client-facing skills.
• Proficiency in risk management, decision-making, and judgment under pressure.
• Leadership and people management abilities to drive cross-functional collaboration.
• Strong quality compliance, governance, and reporting discipline.
• Ability to handle conflict resolution and escalation management effectively.
 
Requirements
• 10–15 years of IT/Service Management experience, with at least 5+ years in transition or transformation management.
• Proven success in leading small to mid-sized transitions across global environments.
• Solid understanding of ITIL, service management processes, and project management frameworks.
• Hands-on experience in knowledge transfer planning, service migration, and client onboarding.
• Experience with transition solutioning for RFPs/pursuits is a strong advantage.
• Flexibility to travel (domestic/international) for transition activities.
 
Education & Certifications (Preferred)
• Bachelor’s or Master’s degree in IT, Engineering, or related field.
• ITIL v3/v4 certification required.
• PMP, PRINCE2, or Agile/SAFe certification desirable.
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