Own project tracking, roadmap visibility, stakeholder communication, and deadline accountability for an online gaming operator. Maintain Jira and Slack updates, coordinate technical and feature-development initiatives, identify risks and bottlenecks, and improve processes for compliance submissions and customer support readiness. The role requires creating structure in a fast-paced startup while translating engineering timelines into business deadlines.
Job Title: Business Operations Specialist
Location: Remote – Flexible (We are open to all applicants in the EST time zone)
Type: Full-Time
About Us
We are a fast-growing online gaming operator running a regulated casino targeting the Ontario market. Our platform is built for speed, performance, and a player-first experience. We operate with a lean, entrepreneurial team and a bias toward action.
About the role
We are looking for a junior Business Operations Specialist to bring structure, momentum, and accountability to our project portfolio. We're a lean, fast-moving iGaming team, you'll be the person who makes sure things don't slip through the cracks as we juggle feature development, strict regulatory requirements, and a new platform launch.
You'll work closely with our Operations Lead and Technical PM, owning the tracking, communication, and urgency side of project delivery making sure everyone knows what's due, what's late, and what needs attention today.
What you'll do
- Keep our project roadmap and initiatives current in Jira, and maintain visibility across our team's initiative channels in Slack
- Run regular check-ins with our Technical PM and team to track deliverables, flag slipping dates, and keep feature-development projects moving without needing to chase people
- Support tracking and coordination on our current projects, keeping timelines, action items, and stakeholders aligned.
- Start building/updating process documentation and tracking systems for two growing functions: compliance submission deadlines/requirements, and customer support readiness helping the business get ahead of these before they scale
- Proactively flag risks, bottlenecks, and missed deadlines before they become fires
- Bring order to ambiguity, we're a startup, so priorities shift and processes aren't always fully built yet
What we're looking for
- 2–5 years of experience in a Business Operations or similar role
- Strong proficiency with Jira and Slack (or equivalent PM/comms tooling)
- A genuine sense of urgency and ownership, you notice when something's off track and act on it without being asked
- Comfortable working with technical teams and translating between "engineering timeline" and "business deadline"
- Excellent written communication, much of this role runs through async updates and documentation
- A builder's mindset, you're energized by creating structure and process where none exists yet, not just following an existing playbook
- iGaming or regulated-industry experience is a strong plus, not a requirement
- Comfortable in a small, fast-paced startup environment with shifting priorities
What We Offer
- Competitive salary.
- Comprehensive health, dental, and vision benefits.
- Flexible work arrangements (remote/hybrid options).
- Professional development opportunities and training.
- A collaborative and innovative work environment where your voice matters.
Similar Jobs
Mobile
Support and optimize the outbound business development engine through prospect sourcing, lead enrichment, segmentation, campaign automation, Salesforce lead management, data analysis, and sales process improvement. Build Clay workflows, maintain data quality, monitor campaign performance, improve GTM tooling, and collaborate with BDRs, Sales Operations, Sales Enablement, and leadership to increase efficiency and outreach effectiveness.
Top Skills:
ClayInstantlyLinkedin Sales NavigatorMakeOutreachSalesforceSalesloftZapierZoominfo
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage enterprise customers after implementation by creating joint success plans, conducting executive business reviews and operational workshops, recommending workflow improvements, and helping customers maximize Samsara’s IoT platform. Collaborate cross-functionally with Sales, Support, Sales Engineering, and Product; mentor Customer Success and Support teams; resolve issues; and drive safety, efficiency, and sustainability outcomes. The role is remote in Canada and requires 25–40% customer travel.
Top Skills:
IotSaaSVehicle Telematics
.png)
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
Leads ambiguous, high-impact revenue strategy initiatives, including sales forecasting, pipeline health, capacity planning, organizational sizing, partnership modeling, and commercial deal economics. Builds repeatable operating processes, analyzes complex data, and delivers executive-ready recommendations. Partners across Sales, Finance, Partnerships, Services, Data, and Systems, influencing outcomes without direct authority.
Top Skills:
ExcelGoogle SheetsSQL
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
