Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
Veeva’s Vault Quality platform will truly change how the industry manages Quality, and we want you on our team! Veeva Systems is looking for a Project Manager who has a deep customer focus and a passion for helping customers transform the way they manage their Quality data and content within our product.
This is an expert-level role that requires strong Quality domain experience, customer-focused project management, and problem-solving skills as you lead and manage large-scale global enterprise cloud software projects for Veeva. Ability to drive governance at all levels and lead a consulting team in an enterprise implementation project.
We are looking for individuals with exceptional abilities in the delivery of large cloud transformation programs across the enterprise and client relationship management, and leadership skills to manage a team to grow and thrive in an environment with professional agility. If you excel in building productive relationships, aligning strategies, and excelling in a dynamic environment, then this could be an excellent match for you.
Candidates must be based in Mumbai, India, or willing to relocate.
What You'll Do
- Participate in projects at life sciences companies designing and deploying Quality systems
- Collaborate with the client’s leadership and other Project Managers to establish and execute a sound project management methodology for delivering Services related to the implementation of the Vault Quality suite
- Provide oversight for Services projects and deliver agreed services on time and with high customer satisfaction
- Establish close, collaborative relationships with customer stakeholders to understand and act on customer needs
- Drive governance and demonstrate leadership by working across customer and internal teams to support all phases and workstreams within the implementation of the Vault Quality suite of applications
- Manage day-to-day project activities and project administration
- Enable your project team to focus on solution design, prototyping, configuration, training, and documentation
- Mentor project team members in the Services organization and identify growth opportunities
- Proactively manage risk, anticipate potential problems, and identify mitigation strategies
- Be transparent in all communications and reflective in conducting post-project assessments — identify learnings that will help improve the overall process
- Establish and provide regular reporting on project status, key metrics, and deliverables, and customize to address key stakeholder groups
Requirements
- 10+ years of direct experience leading teams working with GXP Quality software solutions across QMS, DMS, LMS, LIMS, Validation Lifecycle Management, and/or delivering project management for related services in a Life sciences organization
- Experience in reporting to senior/executive-level stakeholders and technology teams with superior communication skills
- Exceptional project management skills with the ability to prioritize and manage multiple projects in a cross-functional environment that values speed
- Experience working with different LMS platforms such as SuccessFactors, Compliance Wire, and Vault Training
- The position requires a level of confidence to hold the line with customers and internal teams and be an advocate for the project
- Proven track record of meeting project timelines/deliverables and attention to detail, process, deadlines, and quality results
- Ability to travel up to 20%
Nice to Have
- Understanding of global quality requirements, compliance considerations, and processes for Quality, Content Management, life sciences GxP training compliance, as well as QC LIMS and/or Validation
- Experience implementing Document or Quality Management systems for life sciences as a consultant, business, or IT representative
- Direct experience with systems such as Veeva Vault Quality, Honeywell Sparta TrackWise, OpenText, Documentum D2, Biovia QUMAS, UL Compliance Wire, and SAP Success Factors
- Consulting experience
- Life Science, computer science, biochemical, and mechanical engineering or related degree
- SaaS/Cloud experience
Perks & Benefits
- Allocations for continuous learning & development
- Health & wellness programs
- Flexible PTO
#LI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
