The Project Quality & Governance Manager oversees project delivery standards, ensuring quality, compliance, and continuous improvement in managed services implementations.
Project Quality & Governance Manager
ROLE DESCRIPTION SUMMARY:
Support governance, processes and execution of project delivery in customer engagements allowing the transformation and implementation of Managed & Professional Services to get better every day. Ensure Adherence to governance frameworks, quality standards, and compliance mechanisms to drive efficiency and excellence. Champion continuous improvement, risk management, and tool adoption to ensure high-performance execution across managed services customer engagements.
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS:
• Ensure adherence of high-quality delivery in customer programs for the implementation and transfor-mation of managed and professional services.• Create and manage the audit process for Managed & Professional Services, ensuring compliance with internal and external standards.• Oversee security, audit, and compliance standards across programs, providing recommendations and standardized templates to program teams to ensure consistency and regulatory adherence.• Continuously assess, propose, and implement improvements to project/program management pro-cesses and tools, optimizing overall performance.• Provide "Fast Start" support for initial phase of programs with required processes, governance and standards.• Police and deliver quality gate processes and criteria (e.g. Handover to production).• Co-create quality control initiatives with service excellence during project execution, identifying poten-tial gaps and conducting internal team training to address issues and enhance team capabilities.• Set and promote high standards of excellence for satellite telecommunications implementation and transformation, driving continuous improvement across all projects.
QUALIFICATIONS & EXPERIENCE:
• Degree in Engineering, Information Technology, or a related field (Master's degree preferred).• Minimum 8 years of progressive experience in program/project management, with at least 5 years in a Quality focused role.• Professional certifications such as PMP, PRINCE2, or ITIL are highly desirable.• Professional certifications such as JNCIA, CCNA are highly desirable.• Hands-on experience with project management tools (e.g., MS Project, Jira, Smartsheet, etc.) and methodologies (PMBOK, Agile, Prince2)• Demonstrated success in managing complex, multi-functional programs, preferably within the tele-communications or IT services industry with a Quality focus.• Strong experience in developing and enforcing governance models, quality standards, and au-dit/compliance frameworks• Proven track record of leading service implementation or transformation initiatives.• Familiarity with satellite telecommunications technologies is an advantage.• Knowledge of audit, security, and regulatory standards relevant to managed services. • Strong track record in streamlining workflows, implementing standards, and improving performance.
SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.
For more information on SES, click here .
ROLE DESCRIPTION SUMMARY:
Support governance, processes and execution of project delivery in customer engagements allowing the transformation and implementation of Managed & Professional Services to get better every day. Ensure Adherence to governance frameworks, quality standards, and compliance mechanisms to drive efficiency and excellence. Champion continuous improvement, risk management, and tool adoption to ensure high-performance execution across managed services customer engagements.
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS:
• Ensure adherence of high-quality delivery in customer programs for the implementation and transfor-mation of managed and professional services.• Create and manage the audit process for Managed & Professional Services, ensuring compliance with internal and external standards.• Oversee security, audit, and compliance standards across programs, providing recommendations and standardized templates to program teams to ensure consistency and regulatory adherence.• Continuously assess, propose, and implement improvements to project/program management pro-cesses and tools, optimizing overall performance.• Provide "Fast Start" support for initial phase of programs with required processes, governance and standards.• Police and deliver quality gate processes and criteria (e.g. Handover to production).• Co-create quality control initiatives with service excellence during project execution, identifying poten-tial gaps and conducting internal team training to address issues and enhance team capabilities.• Set and promote high standards of excellence for satellite telecommunications implementation and transformation, driving continuous improvement across all projects.
QUALIFICATIONS & EXPERIENCE:
• Degree in Engineering, Information Technology, or a related field (Master's degree preferred).• Minimum 8 years of progressive experience in program/project management, with at least 5 years in a Quality focused role.• Professional certifications such as PMP, PRINCE2, or ITIL are highly desirable.• Professional certifications such as JNCIA, CCNA are highly desirable.• Hands-on experience with project management tools (e.g., MS Project, Jira, Smartsheet, etc.) and methodologies (PMBOK, Agile, Prince2)• Demonstrated success in managing complex, multi-functional programs, preferably within the tele-communications or IT services industry with a Quality focus.• Strong experience in developing and enforcing governance models, quality standards, and au-dit/compliance frameworks• Proven track record of leading service implementation or transformation initiatives.• Familiarity with satellite telecommunications technologies is an advantage.• Knowledge of audit, security, and regulatory standards relevant to managed services. • Strong track record in streamlining workflows, implementing standards, and improving performance.
SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.
For more information on SES, click here .
Top Skills
JIRA
Ms Project
Smartsheet
Similar Jobs at SES Satellites
Aerospace • Digital Media • Information Technology • Internet of Things • Mobile • Software
Manage Purchase Orders in SAP/Oracle/Navision, oversee procurement ticketing processes, ensure compliance with procurement policies, and support operational improvements.
Top Skills:
ExcelNavisionOracleSAPServicenow
Aerospace • Digital Media • Information Technology • Internet of Things • Mobile • Software
Spearhead incident responses, analyze security logs and network traffic, provide threat management, ensure compliance with security policies, and lead project meetings.
Top Skills:
EdrFirewallIds/IpsNetworksSecurity TechnologiesSIEM
Aerospace • Digital Media • Information Technology • Internet of Things • Mobile • Software
As a Ground Engineering Architect, you will lead architectural design for satellite ground systems, ensuring system integrity and cross-domain alignment, while collaborating with various SES departments.
Top Skills:
Azure DevopsIp ProtocolsMefMS OfficeRtpTcpUdpVisio
What you need to know about the Pune Tech Scene
Once a far-out concept, AI is now a tangible force reshaping industries and economies worldwide. While its adoption will automate some roles, AI has created more jobs than it has displaced, with an expected 97 million new roles to be created in the coming years. This is especially true in cities like Pune, which is emerging as a hub for companies eager to leverage this technology to develop solutions that simplify and improve lives in sectors such as education, healthcare, finance, e-commerce and more.
