QA Manager - Automation

About Anchanto

Anchanto is a global enterprise SaaS company whose Cloud and AI products power end-to-end e-commerce and logistics operations for some of the world’s largest brands, 3PLs, and marketplaces. Our platforms process millions of orders across 70+ countries every month—and we’re still growing.

Role Overview

We’re looking for a QA Manager – Automation to spearhead the automation strategy across multiple SaaS products and lead a high-calibre team of manual and automation engineers. You’ll own the complete QA cycle—from test-strategy design to production sign-off—building scalable, reliable, and reusable automation frameworks that keep our customers shipping flawlessly at global scale.

Key Responsibilities:

Automation Leadership:

• Define and drive the end-to-end automation roadmap (UI, API, DB, performance).
• Select, extend, and standardise automation frameworks (e.g., Selenium, Testim, Cypress, Postman, Rest Assured, JMeter)
• Ensure 80–90 % critical-path coverage through continuous test-suite evolution.

Technical Ownership:

• Own QA deliverables for multiple cloud products in the e-commerce & logistics domain.
• Review and approve test strategies, test plans, and code reviews for automated suites.
• Balance manual v. automated effort; champion “automation-first” thinking.

Process & Quality Governance:

• Champion Agile/Scrum, CI/CD, and shift-left testing practices.
• Track quality KPIs—test-coverage, defect leakage, MTTR—and drive data-backed improvements.
• Enforce STLC discipline in Jira, Confluence, and Xray / Zephyr.

People Management:

• Lead, mentor, and performance-manage a 10-15-member QA team (5 + yrs managerial experience).
• Upskill engineers on coding standards, design patterns, and best-practice automation.
• Conduct regular 1:1s, feedback loops, and career-pathing.

Cross-Functional Collaboration:

• Partner with Product, DevOps, and Engineering leads to integrate quality gates into every stage of SDLC.
• Represent QA in release go/no-go decisions and post-mortems.

Required Skills & Experience

• 12+ Years of automation QA experience with at least 5 + years in automation leadership.
• Proven expertise in e-commerce, warehousing, or logistics domains.
• Deep understanding of STLC, SDLC, Agile/Scrum, and CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, or similar).
• Hands-on proficiency in Java / JavaScript / Python for test automation, plus frameworks such as Selenium/WebDriver, Testim, or Cypress.
• Strong experience in API automation (REST, GraphQL), database validation (SQL, NoSQL), Security testing and performance testing.
• Fluent with defect-tracking and project-management tools (Jira, Confluence).
• Excellent analytical, communication, and stakeholder-management skills; comfortable working with global, distributed teams and across time zones.
• Exposure to AI/ML-based test-optimisation tools or self-healing frameworks

Nice-to-Have

• Certified ScrumMaster (CSM) or equivalent Agile coaching experience.
• Knowledge of containerisation (Docker, Kubernetes) and cloud platforms (AWS, GCP, Azure).
• Previous ownership of QA budgets, vendor selection, or tooling PoCs.
• ISTQB certification