QMS Administrator

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

QMS Administrator

Pune/Noida

The QMS Senior Administrator supports the management and maintenance of the LCS Quality Management system repository through working with users and other members of the quality team in creating or revising QMS documents within the QMS (Sharepoint) repository. This role ensures version control, document traceability, and the proper archival of obsolete documents. It supports the QMS governance process by coordinating change requests with the process owners and by administrating the QMS change management process (CAPA). He /she is advising document authors in creating documents within the QMS framework, e.g., by selecting appropriate templates and document IDs. He/she is reviewing draft procedures for formal properties, and provides feedback to the author, or is finalizing the required changes, as appropriate. During the review and approval cycle he/she helps starting review workflows in coordination with the document author, if required, and runs approval workflows according to the requirements of the QMS governance scheme.

You will report to QUALITY SYSTEM MANAGER.

Your Responsibilities:

The QMS Senior Administrator resolves issues that might arise from technical problems or unforeseen organizational bottlenecks, while at the same time ensuring the integrity of the QMS.

In addition, the QMS Administrator supports business transformation initiatives impacting process documentation within the QMS, by updating QMS documents under direction of and in support of the process owners, or defining and documenting quality assurance processes related to these initiatives.

Training employees on document control procedures and the use of the QMS repository system is also part of the role, as is monitoring repository usage and implementing improvements to enhance usability and compliance. The QMS Senior Administrator supports, tracks, and oversees the QMS Change Control processes and administers audit follow-up activities such as monitoring issue closure and reporting KPIs.

The QMS Senior Administrator might act as a deputy for the QMS Manager during absences and is able to take over specific individual tasks of the QMS Manager when needed.

The Essentials - You Will Have:

• Functional (Quality)o Support authors of QMS documents in initiating the documents within the QMS Sharepoint by helping define the formal requirements of the document (e.g. selecting correct templates, assign appropriate document ID), in reviewing the documents for formal correctness, in editing the document for minor formal corrections, and in routing the documents for approval

o Update suites of QMS documents according to requirements of process owners or the QMS Manager for agreement to changing our requirements, e.g. in the context of business transformation initiatives

o Help authors with general questions related the use of the QMS Sharepoint site

o Maintain the structure of the global LCS QMS

o Update entire QMS SP site (layout, update, links, announcements, etc.) in collaboration with global QCE Manager or global QMS Manager

o Manage the publication of new QMS versions in collaboration with or as a backup to the global QMS Manager.

o Maintain archived QMS versions

o Support the Change Control process throughout the LCS QMS

o Support regional quality leads in driving their local quality programmes

o Providing professional guidance to business and delivery teams, and Quality leads, and in QMS matters

o Supports management teams with the planning and delivery of Quality process documentation

The Essentials - You Will Have:

Business Process Analyst Level 3 – min. 5 years experience

o Bachelor of Science degree in Business, Engineering or Quality related

(In absence of an official degree a similar level of knowledge acquired through long-term working experience might be considered as an alternative)

o Prior experience in quality management:

o Excellent traceable knowledge in one or several of the areas related to quality management, document management

o Fluent English language skills (reading & writing)

o Experience in MS Office tools (Word, Excel, PowerPoint, Visio, SharePoint, etc.) and Adobe

o Traceable experience in quality management methods and techniques, like e.g., ISO 9001, CMMI, Spice, Lean Six-Sigma.

What We Offer:

Our benefits package includes …

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development

... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.