As a Quant Analytics Associate, you will support analytics projects, enhance customer experience, and lead data reporting for performance metrics.
Job Description
We have an exciting and rewarding opportunity for you to take your analytics career to the next level.
As a Quant Analytics Associate within the Data and Analytics team, you will support advanced analytics projects across various operational functions, channels, and products. Your role will enhance the customer experience by providing complete analytics support to maintain better controls in the firm.
Job Responsibilities:
Required Qualifications, Capabilities, and Skills:
Preferred Qualifications, Capabilities, and Skills:
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
We have an exciting and rewarding opportunity for you to take your analytics career to the next level.
As a Quant Analytics Associate within the Data and Analytics team, you will support advanced analytics projects across various operational functions, channels, and products. Your role will enhance the customer experience by providing complete analytics support to maintain better controls in the firm.
Job Responsibilities:
- Support & lead partnerships with key Ops stakeholders and Ops Product groups with a strong understanding of business drivers, underlying data, and processes.
- Support demand mitigation programs by providing data and analytics leadership across the servicing organization.
- Excel in collaborating with various teams to effectively map the data flow from processes to databases.
- Lead development and reporting of Ops performance metrics & KPIs using analytical tools such as trend analysis, segmentation, and optimization.
- Analyze customer interactions across various channels to understand customer journeys and friction points.
- Manage multiple deliverables focused on gaining insight into various issues and enhancing existing monitoring processes.
- Prepare and deliver presentations summarizing insights and conclusions for executives in scheduled analytics meetings.
Required Qualifications, Capabilities, and Skills:
- Minimum 4 years of related experience.
- Bachelor's degree in a quantitative or related field.
- Hands-on experience with SQL, Alteryx, and Tableau.
- Experience delivering analytics solutions following Agile methodology.
- Effective communication skills with senior leaders and great presentation skills.
Preferred Qualifications, Capabilities, and Skills:
- Python is a good-to-have skill.
- Familiarity with data mining, statistical modeling, and machine learning.
- Experience in data QC and backtracking discrepancies.
- Entrepreneurial drive and ability to analyze problems and design solutions.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
Top Skills
Alteryx
Python
SQL
Tableau
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