REF67680D- Group Manager - EIT, Network Engineer, 8+ years experience, Mumbai location, Early or Immediate joiners

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

- Should be able to Design the setup of any New office

- Should be able to resolve the all the Severity & non Severity issues

- Product / Architecture and design level understanding of Juniper, Fortigate , Cisco, HP devices.

- Should understand, design and troubleshoot major switching and routing  technologies 

- Should be able to train the Team on current technologies

- Good understanding on routing protocol like BGP, OSPF EIGRP.

- Multicasting design, multicast security, advances level multicast troubleshooting.

- Knowledge on Network  Security.

- Understanding on network varies tools. [like error decoder, config verify, output interpreter so on].

- Help customer in design network.

- Scheduling and performing configuration changes on the network devices as per the business requirement.

- Knowledge and use of Network Management Tools and integration experience with other Tools.

- Excellent interpersonal skills with customers, senior level personnel, and team members.

- Good Communication Skills.

- Handle Severity 1 / Severity 2 escalations calls.

- Following with TAC engineer for advances level troubleshooting Coordinating with OEM vendors to resolve the issue on time.

- Raising the CR or ECR

- Implement / assist in network implementations as per the requirement.

Graduate