Bring your expertise to a global payments operations team strengthening regulatory compliance through technology-driven quality and control excellence.
As a Payments Regulatory Operations Quality & Standards Associate within the Regulatory Reporting Quality & Standards team, you ensure regulatory reporting accuracy, completeness, and timeliness through proactive quality reviews and disciplined control execution. You partner across global and regional teams to identify risks, test controls at scale using technology tools, and drive remediation to strengthen reporting outcomes. You deliver clear insights and practical improvements that sustain high standards and regulatory compliance.
Job Responsibilities:
- Execute risk assessments to identify process gaps and design effective controls
- Perform end-to-end quality reviews to evaluate control design and operating effectiveness
- Interpret regulatory requirements and assess applicability to payments reporting processes
- Track remediation progress for identified issues through closure
- Diagnose root causes and recommend corrective actions for deficiencies
- Drive continuous improvement by proposing effective and practical process alternatives
- Strengthen control adherence by building process knowledge and reinforcing a strong control culture
- Monitor workflow and report quality metrics, including accuracy, completeness, and service level agreement adherence
- Synthesize trends, issues, and observations into concise reporting for leadership
- Lead change management initiatives from requirement through implementation
- Leverage artificial intelligence and machine learning tools for anomaly detection, data validation, and root cause analysis
Required qualifications, skills, and capabilities:
- Demonstrate 9+ years of experience in risk and controls, audit, or quality assurance within banking
- Apply experience supporting regulatory reporting quality standards, reviews, or testing activities
- Exhibit familiarity with artificial intelligence and machine learning tools, including large language model-based solutions
- Maintain a solid understanding of global regulatory reporting and control frameworks
- Communicate clearly in writing and in verbal stakeholder discussions
- Organize work effectively to manage priorities, timelines, and delivery commitments
- Analyze complex processes with strong attention to detail and sound judgment
- Operate independently with a disciplined, execution-focused approach
- Influence stakeholders to drive alignment, decisions, and remediation outcomes
Preferred qualifications, skills, and capabilities:
- Apply experience supporting payments-related operations, reporting, or control processes
- Utilize SQL for data analysis or validation activities
- Build workflow analytics or reporting using Alteryx
- Create dashboards or insights using Tableau
- Demonstrate developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
