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What your impact will be:
- Mentor, lead and manage a team of the Professional Services team.
- Oversee the planning, coordination, and execution of client projects.
- Serve as a primary point of contact for clients for any escalations.
- Ensure that the quality of the product meets client requirements and company standards.
- Provide detailed documentation in design, implementation, deployment, and repair decisions
What we are looking for:
- Education in Computer Science, Information Technology, or a relevant.
- 3+ years of experience in a professional services team, implementing software.
- Experience in mentoring professional services members.
- High understanding of software development, and deployment processes.
- Excellent communication, interpersonal, and presentation skills.
- Excellent problem-solving abilities and attention to detail.
