The Sales Development Representative qualifies leads for sales, engages prospects, conducts outreach, and collaborates with marketing teams.
About the Role:
As a Sales Development Representative, you are responsible for qualifying leads at the initial stages in the sales funnel. You must research potential clients, connect with and educate prospects and qualify leads before handing them off to the closers of the sales team.
What will you do:
- Identify and qualify inbound and outbound leads through targeted outreach—including cold calling, email campaigns, social media, and chat systems—ensuring alignment with CleverTap’s ideal customer profile and value proposition.
- Engage with prospects to understand their business needs, spark interest in CleverTap’s solutions, and position our offerings effectively through personalized communication.
- Work closely with the sales team to research target accounts, stay informed on market trends, and tailor outreach strategies to customer pain points and industry dynamics.
- Schedule and coordinate discovery calls, meetings, or product demos between qualified leads and Account Executives to move opportunities forward.
- Maintain accurate and up-to-date lead data in the CRM system, track activities, and provide regular reports on pipeline health and lead generation performance.
- Consistently meet or exceed monthly and quarterly lead generation quotas, while contributing to the ongoing refinement of outbound strategies and playbooks based on insights and best practices.
What are we looking for:
Must have:
- 2+ years of B2B Sales experience
- Fluent in English
- Excellent written and verbal communication skills
- Capacity to accept and learn from constructive feedback
- Proven ability to work and succeed in a fast-paced, changing environment.
- Efficient at gathering, analyzing, and communicating customer and market research.
- High attention to detail with an “everything matters” approach
- Creative, inquisitive, and curious approach to partnering with internal and external teams and customers.
- Comfortable moving between priorities and managing deadlines across multiple areas of focus. Skilled at prioritizing tasks and time
- Committed to proactive collaboration and accountability; you are prepared, informed, and ready to go
Good to have:
- SaaS sales experience is a plus
- Experience with digital productivity, collaboration, and sales tools including; Salesforce, LinkedIn Sales Navigator, Slack, and G Suite
- Knowledge of MarTech solutions
Measures of Success:
- Qualified leads
- Funnel size
- Conversion rates
Reporting Relationship: Senior Manager - SDR
Key Competencies:
- Functional: Mobile marketing expertise, Martech understanding, Result oriented are desirable
- Behavioral: Problem Solving, Consultative selling, Communication and presentation skills, Negotiation Skills
Why join us?
- Contribute to a product backed by 11 technology patents, showcasing industry-leading innovation.
- You are passionate about technology and its impact on the high-growth mobile technology space
- Power personalized engagement at scale, processing over 30 billion events daily and reaching 3+ billion devices worldwide.
- Flourish in an Environment that Nurtures Growth and Curiosity
Learn More:
Get to know us better before you apply!
Check out our product documentation, engineering blog, and customer stories to see how we work and what we value.
Clever.AI
CleverTap Developer Documentation
BlogsTesseractDB™
CleverTap Product Demo
About CleverTap:
CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships.
At the forefront of our innovation is Clever.AI, driving the next wave of AI-powered engagement. With Clever.AI, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement.
Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta.
For more information, visit https://clevertap.com/ or follow us on Linkedin and X.
Join us in shaping the future of engagement.
CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.
We're excited to showcase what we have to offer!
Top Skills
Google Suite
Linkedin Sales Navigator
Salesforce
Slack
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