The Sales Engineer will drive revenue through consultative selling, provide pre-sales technical support, conduct presentations, and assist with product installations and internal projects.
SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.
Job Location : Gurgaon/Mumbai/Bangalore
What You Will Do
- Develop and grow revenue through consultative selling with clients and prospects, presenting a warm, professional, well-spoken, and caring persona as an effective representative of SOTI.
- Provide email and telephone-based presales technical support for our software products.
- Perform production demonstrations that articulate the business and technical value of SOTI solutions.
- Collaborating with the regional sales team consultatively with clients/stakeholders. Helping them to envision the possibility of mobility.
- Educate on and facilitate SOTI solutions that can effectively address business and technical outcomes, positioning business value to customer organizations' decision-makers.
- Present the solution architecture, including all technical aspects of the product and supporting systems.
- Provide pre-sales technical support, installing and configuring enterprise software solutions during POC to prospective customers.
- Communicate with internal product development teams to resolve product issues & generate recommendations for product roadmaps (feature requests).
- Assist with the execution of internal team projects and initiatives.
Experience You will Bring
- Minimum of 5+ years of relevant work experience with experience related to mobile device management solutions and enterprise mobility (Android, iOS, Linux, Windows), BYOD, SaaS
- Prior experience working in a technical customer-facing role. Ideally, as a pre-sales / sales engineer.
- Excellent written and verbal communication with demonstrated ability to communicate the complexities of technical programs.
- Knowledge of computer networking principles (DNS, IP network, Firewalls, etc.).
- Knowledge of Single Sign-On (SSO), Identity Application Management (IAM), Security Assertion Markup Language (SAML), the Identity provider (IdP),
- Knowledge of certificate authorities, certificate management & distribution, and encryption methodologies (SHA1/2, TLS, etc.).
- Knowledge of Active Directory, LDAP protocol, and identity management systems.
- Understanding and experience with Databases (i.e., MS SQL server, MY-SQL, MongoDB, etc.).
- Understanding and/or knowledge of business processes & sales cycle
- Knowledge of containerization and virtualization.
- Work autonomously with minimum supervision.
- Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives.
Nice to Have
- Cisco Certified Network Associate or equivalent.
- Microsoft Certified Technology Specialist (MCTS) - Exchange or equivalent experience.
- Understanding or knowledge of Cloud Computing or certification like AWS Certified Solutions Architect - Associate.
- Android Enterprise Professional.
- Any formal sales training - value selling, SPIN, Miller Heiman.
- Understanding of Rest APIs and coding (i.e., Java Scripting, HTML, etc.)
- Experience with customer service / Incident management software.
- Multilingual capabilities.
- #LI-KT1
Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.
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