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Wati is a growing SaaS platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp.
Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Asia.
Headquartered in Hong Kong and trusted by 8000+ customers across 100+ countries. We're a rapidly expanding team filled with talented people from around the globe.
We are growing fast, and we are now looking for a Sales Manager and this role will be responsible for the success of Wati’s sales team by:
- Achieving growth and hitting sales targets by successfully managing the sales team
- Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives
This is a highly cross-functional role and requires collaboration with Product, Customer Success, Customer Support, and Marketing.
What you will be doing:
- Achieve growth and hit sales targets by successfully managing the inbound India/ SEA/ HK sales team at Wati
- Own recruiting, objectives setting, coaching and performance monitoring of sales representatives (SDRs, AEs, Presales)
- Build the outbound motion and teams in India and SEA/HK
- Have a good weekly operating rigor and present sales, revenue and expenses reports and realistic forecasts to the management team on a weekly basis
- Identify emerging markets and market shifts while being fully aware of new products and competition status
- Work closely with the sales ops team and provide direction on CRM set-up and build playbooks for SDRs and AEs
- Work closely with Marketing and set up a periodic cadence to discuss demand gen strategies and sales enablement
- Bachelor’s Degree, preferably in a technical discipline, or equivalent. A Master’s degree/MBA is a plus
- Previous leadership role at a high-growth software SaaS organization
- 8+ years of leadership experience in Sales
- Executive presence, but not afraid to get your hands dirty in the detail
- An enthusiastic and creative leader with the ability to inspire others
- Strong empathy for customers AND bias to action
- Analytical and process-oriented mindset
- Curiosity and willingness to serve and solve customer challenges
- Strong data-driven decision-making skills
