About the Role:
As a Sales Operations Analyst, you'll be an integral part of our sales team, providing essential support that enhances the efficiency and effectiveness of our sales processes. In this foundational role, you'll assist with core operational tasks and help lay the groundwork for impactful sales strategies. Your contributions will be critical in keeping our sales operations running smoothly and setting the stage for our organization's sales success.
Responsibilities:
Works U.S. Eastern Business Hours
Communicates frequently with Sales and Sales Ops teams to communicate technical specifications.
Chase and traffic creative using Google Ad Manager.
Maintain and communicate project schedules, goals, and dependencies within Salesforce.
Communicate reporting logins and needs to Campaign Management team.
Provides insights and reporting to team members managing month-end campaign reconciliation for the Billing Department.
Partners with internal teams for supporting digital advertising business.
Regularly report status to Ad Ops team management.
Prioritize projects and manage internal stakeholder expectations while balancing competing opportunities and tasks like pulling screenshots and all online reporting.
Communicate actionable findings to non-technical audience in clear and concise language.
Skills:
• Data Entry: Accurate and timely input of sales data into systems.
• Microsoft Office: Basic proficiency in Word, Excel, and PowerPoint.
- Google Ad Manager: Familiarity with digital advertising platforms.
• Communication: Clear and concise verbal and written communication.
• Time Management: Ability to manage time effectively and prioritize tasks.
• Customer Service Orientation: Basic understanding of customer service principles.
• Attention to Detail: Meticulous attention to detail in documentation and data entry.
• Team Collaboration: Willingness to work as part of a team to achieve common goals.
• Sales Tools: Introduction to sales tools and basic operations.
Level criteria P1 (for internal use only):
• Requires basic knowledge of theories, principles and concepts within discipline
• Applies general knowledge of business and industry gained through education or experience
• Performs routine assignments and uses established policies and procedures to solve standard problems
• Receives instruction, guidance and direction from more senior level team member
• Impacts own work and has limited impact on work team
• Communicates straightforward information
Our Interview Practices
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
