Salesforce Commerce Cloud Developer (Demandware)!

Leads and develops a team of Customer Experience Managers responsible for enterprise customer onboarding, adoption, renewal, and expansion. Sets account strategies, manages performance and KPIs, handles escalations, drives operational excellence, analyzes customer metrics, improves processes and tooling, and collaborates with Sales, Marketing, Operations, Engineering, QA, and IT to improve customer satisfaction and business outcomes.

Develops and executes global medical communications content for vaccines, including manuscripts, abstracts, congress materials, literature reviews, slide decks, educational resources, and multimedia. The role researches and interprets scientific data, ensures accuracy and compliance, coordinates cross-functional stakeholders, manages project timelines, supports training, and adopts generative AI and other content-development tools. Requires advanced scientific education, pharmaceutical medical-content writing experience, strong project leadership, statistical understanding, and excellent communication skills.

Manages indirect material planning, procurement coordination, inventory accuracy, tooling orders and maintenance, and WIP management for semiconductor assembly and test operations. Drives manufacturing improvements through AI, automation, dashboards, and real-time issue resolution. Maintains process documentation, supports quality and regulatory compliance, and collaborates cross-functionally to improve production flow and achieve operational KPIs.