Lead Software Consultant role primary objective is to lead and develop a team of software consultants to enable them to fulfil their objectives of delivering exceptional customer service and high quality solutions to customers on the use of software products and services. The team lead should maintain a stimulating environment with a strong focus on learning and development. Typically this will involve managing resources and workload whilst being the point of escalation for team members and customers escalated issues. Performance manage the team of consultants as well as mentoring and coaching the team. Work with stakeholders in the business to ensure outcomes are successfully achieved. Expected to work well in a team environment as well as under minimal supervision. Supporting the Software Consultant Manager and deputising as necessary.
Job title:
Salesforce Consultant
Job Description:
- In-depth technical experience and knowledge of Salesforce;
- Ability to interview clients and document requirements;
- Hands on configuration;
- Problem solver;
- Good communication skills (verbal & written);
- Clear decision-making skills;
- Ability to manage the work of other consultants.
Location:
Pune
,
India
Time Type:
Full time
Contract Type:
Permanent
Top Skills
What We Do
Capita is a leading provider of business process services, driven by data, technology and people. We are a purpose-led, responsible organisation¬. Every day our 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. We partner with our clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate across three divisions – Capita Public Service, Capita Experience and Capita Portfolio – in the UK, Europe, India and South Africa. Capita is quoted on the London Stock Exchange (CPI.L). Further information can be found at: http://www.capita.com
