Role: Salesforce Technical Consultant
Experience: 10+ years
Education: Graduate, B.Tech/B.E., Computers, Electronics, and Telecommunications; PG -M.Sc.-Computers; M.Tech - Any Specialization, MCA - Computers
Location: Pune.
SPAR Solutions is seeking a hands-on Salesforce Solutions Consultant to own client solutions from discovery through go-live. This is a client-facing consulting and delivery role at the intersection of business consulting, solution design, and hands-on Salesforce delivery.
You will lead client conversations, uncover and challenge requirements, recommend practical and scalable Salesforce solutions, and remain hands-on through configuration, testing, and deployment. You should be equally comfortable supporting discovery, designing and configuring solutions, presenting recommendations, and supporting delivery through go-live.
Working across SOW-based engagements, you will balance business value, Salesforce best practices, scope, timeline, budget, and maintainability while managing priorities across multiple client projects.
KEY RESPONSIBILITIES:
· Engage in client discovery sessions, challenge assumptions where appropriate, and shape business requirements into practical Salesforce solutions.
· Advise clients on solution options, tradeoffs, and recommended approaches, using Salesforce capabilities and best practices.
· Strong client communication and executive presence, with the ability to distill complex issues into clear, concise recommendations.
· Translate business problems into clear, specific Salesforce solution options and tradeoffs.
· Communicate recommendations clearly, concisely, and confidently with senior stakeholders.
· Advise clients on practical approaches using Salesforce capabilities and best practices.
· Apply strong knowledge of Sales Cloud and Service Cloud processes, including lead and opportunity management, sales cycles, pipeline management, case management, routing, knowledge, entitlements, and omni-channel.
· Build flows, automation, objects, fields, security, reports, dashboards, page layouts, and other declarative solutions.
· Translate requirements into user stories, process flows, and solution designs.
· Support data migration, integrations, testing, UAT, training, and go-live activities.
· Partner with developers and architects when solutions require custom development or more complex integrations.
· Manage priorities and deliverables across multiple client engagements.
· Identify risks, scope concerns, and opportunities for improvement early.
· Build solutions that are maintainable, scalable, and appropriate for the client’s business.
COMPANY PROFILE:
SPAR Solutions (based out of Atlanta, USA, and Pune, India) is an employee-friendly place full of confident, result-oriented people with high energy levels and uncompromising work ethics.
Compensation (which matches or exceeds industry benchmarks) is driven by merit and performance; there is no limit to professional growth.
At SPAR, we're on a mission to help clients scale and grow by continually innovating and delivering great customer and employee experiences. We're growing our practice and becoming a key go-to partner for Salesforce.com for complex solutions, with a focus on Healthcare, service Cloud/FSL and CPQ solutions.
Our projects involve delivering solutions across the complete suite of Salesforce.com clouds - Sales & Service Cloud, CPQ, Field Service Lightning, Communities, and Marketing Cloud integrations, Force.com apps, Tableau, and a lot more. It's an exciting place to be, with amazing team members and clients to work with, and strong growth potential!
If you believe that values like consultative, detail-oriented, quick learner, team player, high performance, creativity, and fun are your calling, you would be a great fit on our team.
Contact Details:
Talent Acquisition Team
HRM | HR Department/ SPAR Solutions
Address: SPAR Solutions India Pvt. Ltd., Pune IT Park,
B – 503, Bhau Patil Marg, 34 Aundh Road, Bopodi, Pune.
Maharashtra, India. Pin Code: 411020.
Website: sparsolutions.com
LinkedIn: https://www.linkedin.com/company/spar-solutions-llc
Twitter: https://twitter.com/sparsolutions
FB: https://www.facebook.com/SPARsolutions
RequirementsRequired:
- 5+ years of experience with Salesforce.
- 2+ years of experience in a Salesforce consulting role.
- Minimum 2 years of experience with sales cloud and service cloud.
- Minimum of two Salesforce certifications and at least one Salesforce consultant certification.
- Functional solution design, depending on the scenario, candidates should be able to suggest the features to be utilized from the sales or service cloud.
- Should be able to do hands-on development and admin work.
- Minimum 2 years of experience in communicating with business and IT stakeholders.
- Good experience in Data modeling, reporting and analytics
- Good experience in designing UX.
- Experience in maintaining users, profiles, roles, queues, record types, and page layouts.
- Good understanding of record-level sharing and profile permissions.
- Good understanding of automation tools available in Salesforce, being able to select the right tool based on the given scenario.
- Understanding how to perform the data load activities for related objects in Salesforce, like accounts, contacts, and opportunities.
- Basic understanding of governor limits.
- Good communication and leadership skills.
- Good BA skills (conducting discovery, writing requirements/BRS/stories, mock screens/wireframes, flow diagrams, user documentation, etc.)
- Worked in an agile environment.
- Be able to join immediately.
- Excellent verbal and written communication skills are a must.
Desired:
- Experience in Integration/Middleware
- CPQ or Field Service Lightning experience
- Experience working with applications from AppExchange.
- Experience Cloud
- Marketing cloud or Health cloud Experience
- Salesforce Administrator and Consultant Certification
